Domain Forwarding / GoDaddy / Safari Blank Page

Question

Domain Forwarding / GoDaddy / Safari Blank Page

Hi all -

Sometime over the last week my forwarded domain started loading as a blank page. I contacted my hosting company, GoDaddy, and at first they denied the problem - then they acknoledged it and wanted a traceroute - and finally they said it was a problem with Safari and to try a different browser/computer.

I loaded up Firefox and sure enough, it loaded just fine.

Now, after Firefox, Safari is loading the forwarded address again.

I can't be the only person this is happening to - does anyone know what occured and what the permanent fix is?

I don't recall any updates around in the last week that may have caused this...

BTW: Emptying the Safari cache didn't make any difference. Only loading the page in Firefox first did it.

PowerBook G4 1.33, Mac OS X (10.4.3)

Posted on Nov 26, 2005 11:33 PM

Reply

Answer 1

Nov 27, 2005 3:51 AM in response to Karsten Smelser

Karsten,

No solution, but I'll confirm the issue. Not sure why it's happening, but all of a sudden GoDaddy forwards are not working. I also deleted Safari's cache and it makes no difference. I guess it's possible that GoDaddy changed something in the code of the forwarding that caused this.

Kevin

Reply

Answer 2

Nov 27, 2005 9:19 AM in response to Kevin Wolfe3

Looks like GoDaddy is blaming Apple/Safari as their final solution. I just got (I knew this was coming as soon as Firefox loaded and Safari did not):

Another browser alternative is Camino. http://www.caminobrowser.org/

You may want to consult the Apple Tech notes on Safari settings as well as checking your version of Java installed on your computer.

Reply

Answer 3

Nov 27, 2005 2:50 PM in response to Karsten Smelser

Has anyone heard from Apple regarding this? I just got a message back from GoDaddy that they have done what they can to help and I need to either switch browsers or get support from Apple.

Not too interested in dealing with Apple support at the moment...

Reply

Answer 4

Nov 27, 2005 4:37 PM in response to Karsten Smelser

I am having the same problem, seems like ANY browser but safari works, and once you open the page safari finds it!

argh, this is no good, I have run on godaddy for years, and I am NOT dumping Safari

Reply

Answer 5

Tom Graves

Level 7

20,627 points

Nov 27, 2005 5:36 PM in response to Karsten Smelser

This issue is raised in Page not viewable in Safari. It appears to be a lookupd problem and it appears to be Safari Specific. It is not limited to GoDaddy. Here is what I just said in that topic:

This problem seems to be a Safari-specific problem and not related to any one provider. No other browser I have tried returns a blank page like Safari does. Only Safari needs to be kick-started on these sites by first loading them in another browser.

My suggestion would be for everyone to go to the domains that are not forwarding correctly in Safari, and then send a bug report to Apple via "Report Bugs to Apple" under the Safari menu. I have done this for some of the sites already.

Reply

Answer 6

Nov 27, 2005 6:24 PM in response to Tom Graves

Have already done the bug report via Safari. Sent an email to Apple support as well.

I checked my updates and I haven't had any to my system or Safari even slightly before the problem started. This leads me to believe that there has been some change somewhere other than in Safari.

If it's a standards change in the way domains are forwarded, why hasn't this shown up on every forwarded site? Also, if it's a change to Safari or the OS, how did it get on my system w/o any trace? (no, I don't use auto updates)

Of course, if I blame Safari, everyone and their brother will come to the defense of Apple - but I'm finding it hard to think it's anything else if this is truly beyond GoDaddy.

Needless to say, it's very frustrating. I've been getting barraged by 'your web page is down' emails from Safari users 😟

Reply

Answer 7

Mal

Level 1

5 points

Nov 27, 2005 9:20 PM in response to Karsten Smelser

Just wanted to add that I am having the same problem. Strange that once another browser has opened the page then safari works fine.

iMac G5 Mac OS X (10.4.3) Safari Version 2.0.2 (416.12)

Reply

Answer 8

Nov 27, 2005 9:38 PM in response to Mal

It's almost like a local routing table got messed up and for some reason Safari/OS X can't correct it and it takes launching another browser to update the table correctly.

It would be interesting to see the results of a route monitor command before the problem started to after the launch of a different browser.

Class project anyone? I'd do it myself, but I have no clue how to recreate the problem yet...

Reply

Answer 9

Nov 28, 2005 7:43 AM in response to Karsten Smelser

Big ol' thread about this here.

http://discussions.apple.com/thread.jspa?threadID=244605&tstart=0

Lot's with the same problem. We figure it's Safari's issue based on the evidence.

Reply

Answer 10

Nov 28, 2005 10:49 AM in response to Karsten Smelser

Well having visted other discussions on this topic I found if I have Forefox and Safari both open and I type my forwarding domain into Firefox the page loads normally and if I move directly to Safari and type in the forwarding domain, the page loads normally. Safari forgets the "fix" over time and the process must be repeated. Sorry, but this problem only manifested itself over the holidays and as luck would have it, showing off my Mac and website to a potential "switcher".

Reply

Answer 11

Nov 28, 2005 2:21 PM in response to Tom Dignam

My copy of Safari hasn't 'lost' the 'fix' yet. Do you know what your trigger event was? I'd like to duplicate so I can track what is going on with the routing tables.

BTW: Doesn't Apple read any of this stuff and respond??

Reply

Answer 12

maryb

Level 1

0 points

Nov 28, 2005 10:55 PM in response to Michael Kraskin

Same problem (domain forwarding, GoDaddy), but as far as I can tell it only fails with the Tiger version of Safari: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/416.11 (KHTML, like Gecko) Safari/416.12

Before I found this thread I emailed GoDaddy to report the problem, and they told me: "I checked forwarding through a mac mini onsite using safari and it worked fine." According to my logs, they were using this version:
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/125.5.5 (KHTML, like Gecko) Safari/125.12

This version of Safari also worked (Panther server):
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/312.5.1 (KHTML, like Gecko) Safari/312.3

Dual 2 GHz G5 Mac OS X (10.4.3)

Reply

Answer 13

Tom Graves

Level 7

20,627 points

Nov 29, 2005 9:19 AM in response to Karsten Smelser

BTW: Doesn't Apple read any of this stuff and respond??

This is a user-to-user discussion forum and there is no guarantee that anyone from Apple will read anything posted here. The formal feedback process for Safari is to use the "Report Bugs to Apple" form under the Safari menu. Even using that form, Apple will only respond if they need more information. Fixes arrive in updates that are not announced until they are available for download.

Reply

Answer 14

Nov 29, 2005 9:22 PM in response to Karsten Smelser

Security update just released fixes Safari Domain issues, I'm happy to report.

Reply

Answer 15

Nov 29, 2005 11:00 PM in response to Karsten Smelser

...yup...I'm having the EXACT same problem.

...and it's weird because my site's "shortcut icon" that I put into the html, shows up fine (right next to the address line). But when I "View Source" no code shows up. See?...

...curiouser and curiouser...

...but I have bigger fish to fry with Apple, namely their total unrecognition of the the faulty lower memory slots in many hundreds of Powerbooks...

cheers!

1.67Ghz Powerbook G4 Mac OS X (10.4.3) Maxed-out at 1024 ram because of lame-*** faulty lower slot. Thanks Apple!

1.67Ghz Powerbook G4 Mac OS X (10.4.3) Maxed-out at 1024 ram because of lame-*** faulty lower slot. Thanks Apple!

1.67Ghz Powerbook G4 Mac OS X (10.4.3) Maxed-out at 1024 ram because of lame-*** faulty lower slot. Thanks Apple!

Reply