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iPhone 4 Syncing Problems?

Hi,

I received my iPhone 4 from Apple today. I had a few issues initially trying to get iTunes to recognize the phone, and now whenever I try to sync, it freezes and I have to 'end process' using task manager or force a reboot of my laptop.

I've disabled all automatic syncing on the iPhone preferences, and it still happens. It even freezes when trying to manually add as little as 4 tracks or 5 photos! I've never had this problem before with my iPod.

Does anyone have a solution to this problem? It's driving me mad!

Many thanks,

Emily

Sony Vaio, Windows Vista

Posted on Jun 24, 2010 10:29 AM

Reply
27 replies

Jul 1, 2010 10:31 PM in response to MParrott

I was syncing music by playlist, artist and genre in order to get in under the space limit... I unchecked all genius playlists first, but still had the failure. They I unchecked all smart and normal playlists as well, but still had the failure. Then I unchecked all artists the began with a "B" (shot in the dark), and this appeared to be working until it got to Dwight Yoakam and failed again. I unchecked him and now it fails on Kenny Loggins...

Now I'm thinking this is an Apple plot to embarrass me by exposing my taste in music, by only failing on weird soft rock... Why it doesn't fail on a Muse song, I don't know... LOL!

I can't find a common characteristic between these songs that are tripping up iTunes... They are different lengths, different bit rates, they have deferent meta-data. I'm at a loss.

But it clearly is something about these particular files, because when I remove them, the programs continues on to the next as if nothing went wrong. Then, after excluding all the trouble files (that worked without issue until now) and completing the sync, I add them back in and they still cause a failure. I can rename and re-encode through itunes, but those files will not work.

Jul 11, 2010 12:14 PM in response to ej2606

I am having very similar problems to the ones described here. I am using Windows Vista and syncing my iPhone 4 just doesn't happen, brings iTunes to a complete standstill.
I took my laptop along to my local Apple Store to see if they could help. After going through some standard things, and consulting technical help online, the advice was that the issue is with Vista. Due to the numerous processes running in the background, iTunes finds it difficult to cope with syncing with the iPhone 4.
The suggestion was that either reinstalling Vista or upgrading to Windows 7 may help.
I believe Apple are aware of this issue so may be able to fix it with a software update, but not sure if this is planned.
Any further help would be appreciated. In the meantime my iPhone will only be being half used, which is a shame.

Jul 17, 2010 7:00 AM in response to ej2606

Mine does the same thing. Just endless syncing iphone in itunes and on phone. It seems like it is syncing. However the one photo album I want doesn't get put on. It'll transfer music fine. Then just goes back to syncing. I have all syncing options unchecked mainly and haven't found any combination to work. It worked fine since i've had it (launch) but now just recently having troubles. Under 4.0 and 4.0.1

Latest updates on everything.

Jul 17, 2010 7:14 AM in response to csmitty

Well a restart fixed the endless sync. However. It said it sync'd my photos (8) but opening the photo app, the album is not there. W TF. So I think to myself, wait a minute. Bring up the "backgrounder bar" kill the photo app, then reopen, sure enough there it is. Did Apple even test this stuff?

Message was edited by: csmitty

Jul 17, 2010 10:18 AM in response to jenwayne

I am using Windows 7 Home 64 bit and just downloaded the "64" bit version again. I uninstalled iTunes and I am still having a VERY SLOW syncing problem.

I have given the process a high priority and I had rebooted my PC and my iPhone. Still the same issue. I am able to get one maybe two songs on my iPhone before iTunes starts to crawl. I just don't understand this. It has taken hours and my iPhone is still not 100% complete.

Nov 29, 2010 2:39 AM in response to JR007

I have a similar experience to what everyone else is saying.

Except my iPhone 4 is three days old, and this problem occured on day 1

I got a few apps, and some music, my contacts etc onto my phone fine, then it broke. I went over websites gallore, but my computer crashes when I attempt to sync anything.

I have removed all traces of apple from my computer and re-installed 64bit again, time will tell if it works.

Jul 24, 2012 9:13 PM in response to ej2606

Hello, my name is Lily Anne from the UK (British) and I just got my new IPhone 4, I am having a difficult problem with syncing my Music from my IPod Touch to my IPhone 4. I don't know what to do, I tried a few more times after the first, but it won't work, and P.S: Where is the Music Storage on ICloud, I can't find it. Please, someone or a Apple Member help, I really need Music, I haven't got a single Song on my Music Library yet. God Bless Members and Apple! Thank You.

iPhone 4 Syncing Problems?

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