iPhone 4 - painfully slow wi-fi performance

I've been experiencing painfully slow wifi performance (about 1/4 the speed of 3G performance) while connected to Wi-Fi.

I tried following the advice given in an Apple Support article which suggested resetting network settings. I then had to re-enter the password for my wi-fi and it seemed better for a few minutes while after doing that. But then it's back to snails pace again.

Has anyone else see this? My Wi-Fi router is a Linksys WAG325N with firmware v1.00.12. It's working fine with several macs, an iPad, an iPod Touch and an iPhone 3GS. It's only the iPhone 4 which has this problem. I can load a given web page on both my iPhone 4 and 3GS and the 3GS normally finishes before the iPhone 4 has even loaded the page title. It's that bad!

Any ideas or suggestions appreciated!

thanks,

Andrew

iPhone 4, iOS 4

Posted on Jun 24, 2010 12:10 PM

Reply
148 replies

Dec 26, 2011 4:47 PM in response to andy78

I had similar problems. My iphone 3GS works fine with home wireless (comcast cable, Netgear N150 WNR1000v2 router), but my son's iphone 4 did not.

I read other threads and some suggested a security issue so I changed security options from WPA-PSK[TKIP] + WPA2-PSK[AEC] to WPA2-PSK[AEC]

and now iphone 4 is faster than my 3GS - both around 10 Mbps

Hope that helps

Dec 31, 2011 6:40 AM in response to andy78

I had this problem with a Virgin Media VMDG280 (cable) wireless router. This wireless router is a Netgear box with firmware modded and locked down by Virgin Media. It was sitting on a LAN and acting as an access point only (DHCP disabled/static router IP). No other wifi clients had slowdown problems - just the iPhone 4S. The VMDG280 cannot be set to 802.11b only and specifying the DNS servers as other contributors have suggested doesn't work.

In the end, after suspecting the VMDG280 I installed a Belkin F6D4230, set it to "access point only mode" and it solved the problem. The Belkin is running in 802.11n mode.

Jan 4, 2012 5:44 PM in response to andy78

Both of our iPhone 4s and iPod touch, all running iOS 5.0.1, could not connect to our home wifi network (time capsule 2nd generation, running Firmware 7). I've had this issue for quite some time. I tried all of the above suggestions and nothing worked.


My Solution: I have a Cannon MP560 that was also connected to the WiFi network, I decided to turn it off to see what happened, immediately the phones and the touch were back to normal, 15 Mbps upload and 2.20 download.


Looks like it turned out to be an interferrence issue for me.


Hope this helps anyone else.

Jan 8, 2012 6:52 PM in response to jamesgonzo

I have a problem with the iPhone's Wi-Fi as well, let me explain...


I have 2 Airport Extreme in my house, one of them is 2nd Generation which does not support 2.4Ghz and 5Ghz simultaniously. The other one is 5th gen which does support dual frequency.


The 2nd gen has the following Radio Modes:

802.11n (802.11b/g complatible)

802.11n (2.4Ghz only)

802.11n (802.11a complatible)

802.11n (5Ghz only)


and the 5th gen has the following Radio Modes:

802.11a/n - 802.11b/g

802.11a - 802.11b/g


I got the first choice posted on the 2nd gen one, and the first choice posted on the 5th gen one. Both routers are set up so they work in the same network. When I keep my 5th gen router on, my iPhone 4S wifi works EXTREMELY slow, but when I turn the 5th gen off (connecting automatically to the 2nd gen Airport, my iPhone wifi works like a charm.


I've tried every possible option in the Airport Extreme 5th gen with no luck, apparently the 802.11a does not work with the iPhone and there doesn't seem to be an option to disable it and just work with N.


Any thoughts?

Feb 13, 2012 6:42 PM in response to andy78

I have this exact same problem, thats why i went to the apple store today. told them about the problem and apparently they think nothings wrong with the phone just my home wifi, but i also tried 2 of my parents 3G phones and both works perfect just my 4S. they gave me a new phone and right when i brough it back home the wifi doesn't work again... and not just home either, same with any other wifi outside.

Apr 29, 2012 12:49 AM in response to andy78

Right.... I have a Belkin Surf+ N router, I have changed the Channel settings from Auto to 13, no difference, I have changed the 802.11 BGN all both none etc etc, no difference, I have changed the bandwidth from 20 to 20/40, no difference. i have changed the QoS from On to Off, No difference. I have changed the DNS from the routers IP to my ISP's dns settings, still NO DIFFERENCE.

SLOW wifi with iPhone 4s.

My Laptops get a good ping rate and about 15000kbps d/l speed, iPad2 gets around 6000, iPhone 4s gets 1450. Absolute crap! Better to switch off the wifi and use 3g, at least that around the 3500 mark.

Any one else come up with a fix? Im nearly at the point of giving up.

Jun 3, 2012 2:01 PM in response to andy78

I read every possible cure and nervously tried most of the fixes here and elsewhere - nothing worked still down at 0.01 mbs. I had terribly slow wifi on I phone and I pad. I went to apple shop who have good wi fi to test if it was the phone. I got good speeds (around 7 mbs) so realised it must be my router. I have a virgin super hub and they have a really good help page. Not being an expert I followed the instructions and changed the channel from auto to random numbers (1 to 14). channel 8 seemed to work best. I now have fantastic wi fi with speeds of well over 20mbs. I was convinced prior to this it was the phone and I pads fault. As stated, I am no expert but changing the channel to one that less congested really worked and was very simple.

Dec 16, 2012 6:48 AM in response to philjacklady

Well, I purchased my first ever Apple product – and iPhone4. Actually, it was a free upgrade with my Verizon Wireless account.


Have no doubts people, the Apple iPhone4 WiFi design is a piece of ****. But I will get back to this comment later.


First, understand my bias.


Back in the early 80’s I worked for IBM and help design one of the first personal computers for IBM, the IBM PC. I worked in several departments at IBM as a co-op but decided to focus one Electromagnetic Compatibility – (i.e. measuring intentional and unintentional electromagnetic radiation from computing devices for global regulatory compliance).


I first started programing in the late 1970s. When I started using computers they used punch cards. There were no hard drives video screens, just punch cards and hardcopy printouts. My first computer was a DOS system. The computer had a 5MB harddrive, 540k or RAM and a 720 kb floppy disk and DOS took up about 100 Kbytes in memory.


In 1988, I started working for NCR which became AT&T GIS in 1992 which ended operations in 1994.


While at NCR, I helped with the design, calibration and FCC approvable of the first ferrite only semi-anechoic chamber for testing computing products for radio frequency (RF) designs as well as unintentional radiation.


In the early 90’s after AT&T took over NCR, I (along with our German co-workers in Augsburg) worked on the designs for the first tablet PCs. Had AT&T management pull it heads out of its Azz AT&T would have been the “Apple” of today. Instead the idiots at AT&T decided there was no profit in tablet PCs and closed down operations in 1994.


In any event, I am an expert programmer; I am one of the best wireless designers you will meet and a top level electromagnetic compatibility engineer. I can’t remember how many computers I have constructed for my own use or how many wired and wireless networks I have setup and used over the years.


So I know what I am doing when it comes to wireless communications and networking.


Consider that I do not like the Apple OS or Apple products, I find them to be over priced and under performers.

I have always worked and DOS and windows systems so I have a clear bias.


Still, since they were free, I decided to order two iPhone4s for my Verizon system.


What a mistake . . . all bias aside . . . believe me when I tell you the wireless communication hardware for the iPhone 4 is a piece of **** design.


Any good designer will tell you that you can either spend money on the transmitter and use a cheap receiver or spend money on the receiver and use cheap transmitter. For example, I have designed the wireless communications for automatic meter reading (AMR) for water meters. To keep costs down, one uses a really cheap transmitter design but sinks lots of money in the receiver design (to compensate for the cheap transmitters). Reason -- there are 100,000s of transmitters (water users) and only a few receivers (guy driving around in a truck reading the meters).


What Apple apparently did was design a piece of **** cheap receiver. Bad mistake as Apple cannot be sure of the quality of the transmitter (router) or the quality of the EMI environment (how much unwanted RF energy is around causing interference) the iPhone will be used in.


Another possibility is that the manufacturing in China is not consistent. Such is a problem with products made in China - - not consistent in quality. They will change critical parts without telling anyone. IF a part becomes unavailable they can either stop the manufacturing line (right, lol) or use a similar but untested substitute part. Guess which one they do? Yep, use the unauthorized substitute part. This can be a nightmare.


Such is why I believe there is such a variety of experiences with iPhone 4 users. What Apple should have done was spend more money on its wifi hardware parts and design so that it would work with the cheapest transmitters (routers) in the most hostile EMI environment out there. They did not. Or they need to take better control of the manufacturing process in China.


For whatever reason, I had to spend days finding a solution to my problem.


First, I tested three different products:

  • (1) Samsung Galaxy III
  • (2) DROID RAZR
  • (3) Apple iPhone4


The Galaxy III and RAZR consistently had down load speeds of between 25MB/s to 35MB/s.

The POS iPhone4 would vary from no connection, to 3MB/s to 20MB/s.


I used various routers from old cheap routers to mid-range router products – products with a price that is reasonable to expect a typical user to be able to afford.


I am not going into all the details but the cheap router test sucked for the iPhone but not the Galaxy or the DROID.


The “mid-range” (for home use) router that gave somewhat consistent results was the Netgear WNDR4500 with both the 2.4GHz and 5GHz transmitters active – some with security and some with no security.


Security did not make a noticeable difference. Galaxy and Droid phones worked flawlessly . . . the iPhone4 sucked – both of them.



I do not have the ability to open up and examiner the wifi hardware nor do I have schematics. So my hardware diagnostic abilities is limited – but not zero. I was able to use a few “tricks” that are known to improve the reception of just about any receiver and BOOM, I found a fix.


Not going to tell Apple, they can kiss my butt. My first Apple product and I have to spend days correcting their cheapazz hardware. They can find the fix on their own.


I am simply here to tell you guys that if a Galaxy or Droid works on your network, it is not your network, it is the iPhone4. These Apple people will have you chasing your azz and saying it is everything but their phone – all mfgs do this, not just Apple.


Have a friend come over with a Galaxy or Droid for some other smart phone and test the system. If such phones work, 99% your iPhone is ****.


Keep sending the POS iPhones back until you get a good one or purchae Samsung or Motorola Droid products.


I am not a very politically correct person so not sure if this post will survive review.

Nov 23, 2013 7:07 AM in response to andy78

I tried everything that everyone's talking about but nothing worked. I found a fix that ended up working. I went from <3 to >20. I have a linksys router and the MTU packet size was too large. I found a link from Linksys and stepped through the procedure. It worked perfectly for me and I hope it works for others.


Link: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=386

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iPhone 4 - painfully slow wi-fi performance

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