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Level 1

38 points

Anyone having iPhone 4 email problems?

I keep getting sound alerts saying I have a new email (which I do because they come through on the laptop) but the iPhone doesnt bring them up

Also I'm getting unread messages dates 01/01/1970, 01/01/2000 etc (which are blank emails)

The iPhone also doesn't sync back to my laptop when emails have been read.

Anyone else having the same?

MacBook (4GB), Mac OS X (10.5.4)

Posted on Jun 25, 2010 2:39 AM

71 replies

Mich200

Level 1

4 points

Jul 31, 2010 9:36 AM in response to T.Edwards

Yes! Problem started yesterday afternoon in SF. I can see that I have new email messages (on my iPhone) and can see the first preview lines but when I click on the email, it doesn't load. I loaded the latest operating system a couple weeks back so it's not that. Anyone know when there will be a fix? It's affecting all my email accounts (gmail and yahoo)

Jul 31, 2010 11:26 AM in response to Mich200

I called Apple Help on this problem and was told to hold down the power button and the home button at the same time. Wait for the phone to shut down. Restart and the emails will be gone. It does work. The emails came back once, did the same thing and they went away again.

Jul 31, 2010 11:43 AM in response to Jeff Kash

Jeff Kash wrote:
I called Apple Help on this problem and was told to hold down the power button and the home button at the same time. Wait for the phone to shut down. Restart and the emails will be gone. It does work. The emails came back once, did the same thing and they went away again.

That sounds to me like a program bug in the mail app. If resetting the phone clears the problem, then it sounds like the mail app is "getting confused" and referencing memory it thinks is email messages, but it really isn't. the 12/31/1969-01/01/1970 problem is when the app sees 0 but is expecting a unix format date (like email uses).

I will add that I have had my iPhone 4 for almost 3 weeks now and I don't have this issue. When I moved to my iPhone 4 from my old iPhone 3G, I did a clean install and manually migrate my apps/data. I had heard that migrating the old hardware backup might have contributed to the proximity sensor issue (not to mention that my old install was getting very cluttered anyway). I have about 28 email accounts configured on my iPhone ranging from Mobile me, GMail, Yahoo, & standard IMAP provider for my own domains. The closest I have seen is that every once in a while, the Yahoo accounts will re-flag old messages as new forcing me to have to go mark 30-40 messages read again. Now that I think about it, I believe that only happened on my old hardware too, not yet on the new iPhone.

ericmdz

Level 1

0 points

Aug 16, 2010 8:45 AM in response to T.Edwards

I am having the exact same thing with my iPhone 4G. It is pretty annoying. I wish Apple would create a fix for this.

ellismom

Level 1

0 points

Aug 18, 2010 7:55 PM in response to iihavokii

The same thing is happening to me. I'm now getting 20-40+ of these a day. They come up on my list no sender/ no subject and are dated 12/31/69 like spammers do. They do not show up in my computer email acccount in any folder. The worst part is that you can't move them or delete them. I have done a hard reset, total restore of phone and turned on and off email function. Anyone who has figured how to remedy this, please let me know.

Sep 16, 2010 4:14 PM in response to T.Edwards

Me too, same problem.

I hear the new email sound. Check the mail and nothing is there. I look on my computer and there is a new email.

Sep 16, 2010 4:30 PM in response to 23inhouse

I am having this problem show up also. My wife and I both think it may be related to her forwarding items to me from Craigslist. If I go in and delete my mobile me account and then re subscribe the emails will clear. So far it's been several days since I've seen the weird emails and all is well. I'll have to have her forward something again and see if it shows back up. Mobileme is the only service I use.

kkathman

Level 1

1 points

Aug 8, 2011 8:54 AM in response to T.Edwards

I am having MOUNTAINS of mail problems recently on my iPhone 4. The biggest, is that if I get more than 20 email messages, I have to turn the phone off and back on to read or delete them because it's like the phone has too many. Before you ask, there are NO other programs running in the background.

Second, messages I delete today, will show up again later this afternoon or tomorrow. Randomly I'll get messages from a week ago that show up as new messages. No, these DON"T show up on my Mac or other mail clients I use.

Third, occasionally I will get a message that can't be deleted. It will either just stay around or will say "No subject". Again, I have to turn the phone off and back on to fix it.

In short, my iPhone4 is acting like f*****g Windows!

diesel vdub

Level 7

22,178 points

Aug 8, 2011 11:39 AM in response to kkathman

If an issue really exists, replying to a thread that is almost a year old is probalby not the best way to seek assistance.

Nothing about this thread indicates an iPhone issue... rather an issue with the email account setup or the email account itself.

amygold

Level 1

8 points

Nov 11, 2011 9:38 PM in response to T.Edwards

I was told that if you check the same email account from more than 1 source, the iphone can get confused. That's the only info from apple that I received. Over a year later and no emails have been recovered.

BAMA10

Level 1

0 points

May 6, 2012 11:34 AM in response to Jeff Kash

This old post solved my iPhone emails with "no Subject/Content" problem. thanks

Anyone having iPhone 4 email problems?