Blackberry Desktop Manager Sync Problems since used time machine to restore

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Level 1

13 points

Blackberry Desktop Manager Sync Problems since used time machine to restore

Hi
I had a macbook pro issues which to resolve Apple had me wipe clean my hard drive and reinstall snow leopard.
I then used time machine to reload everything.

Now I have a problem with Blackberry Desktop Manager for mac.
My ical and address book are restored but when I go to syn my BB 9700 I get the following in reference to my calendar

+The Previously selected items are no longer available+

I am at a loss. I have uninstalled and reinstalled the BB DM and still the same. Can't sync

Also-
When I go to sync only my address book- I get the spinning gear and nothing happens.

I would appreciate any suggestions on how to proceed so I can do a sync.

Thanks ahead

Macbook Pro 13" mid 2009, Mac OS X (10.6)

Posted on Jun 25, 2010 6:22 PM

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Answer 1

MadisonP

Level 5

4,838 points

Jun 26, 2010 12:57 AM in response to mnmboca

Welcome to Apple Discussions,

If I understand you correctly the message you indicate is coming from the Blackberry Desktop Manager, not from Addressbook or iCal?

If that is the case you might find it advantageous to contact Blackberry as they would know how to troubleshoot their software.

This article offers some good troubleshooting steps for syncing issues on the Mac: http://support.apple.com/kb/TS2481 (See the section for Calendars). While not specific to Blackberry, the steps may still be of some use.

Cheers.

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