FIX FOR: iPhone 4 battery draining fast, phone running hot

I had the same issue many have reported here and in comments on blogs, where their +_battery was draining at least twice as fast_+ as on an iPhone 3GS with iOS 4.

Some threads suggest +_this happens to iPhone 4 when restored from a 3G or 3GS_+, and indeed, that's what I'd done. A few people said that resetting to factory settings and installing everything fresh solved the issue, giving them better battery life than they'd seen on any prior iPhone.

Many of my apps have files or settings stored in them, so I didn't want to have to set everything up again. A fresh install is a real pain.

Deep in an iPhone 3G thread mentioning a similar battery problem after upgrading to iOS 4, someone said they'd deleted all their mail accounts, and set those up fresh, which solved the issue for them. I tried that today, and it worked.

*_BEFORE AND AFTER_*:

Thursday and Friday, the iPhone 4 went from 100% to 15% in under 6 hours. Today, after this fix, the iPhone 4 is at 87% after 12 hours. Thursday and Friday the phone was hot to the touch whenever I picked it up. Today it's always cool. Apps usage and movement among coverage areas on each day have been exactly the same. The only change was resetting up mail.

*_STEPS TO FIX_*:

Do this on WiFi so you can sync and check mail fast.

1. Delete all mail accounts.

2. If MobileMe user, delete MobileMe account, and remove all Calendars, Contacts, Notes, etc., from the phone (so you don't have dupes when you re-sync).

3. Turn off phone, and back on again.

4. If MobileMe user, add MobileMe account first. I enabled all options, even Find My iPhone (Thursday and Friday I had it off, in case it was using power). Wait long enough for contacts and calendars to sync, check to make sure. I use MobileMe mail on Push.

5. Add back each additional mail account. I have 5. I am in a marginal coverage area, so I set these accounts on Fetch Hourly. I also have "Preview 5 Lines" (I think the default is Preview 2 Lines. This doesn't matter.)

6. Go into Mail, go to the MobileMe Inbox, and scroll your way down letting the messages come in. You can see them come in when you see the Preview Lines update, and then scroll some more.

7. Go into each additional mail account's Inbox, scroll your way down, letting the messages come in.

8. Go to the combined Inbox if you use that, make sure all the messages are in.

9. The WiFi activity spinner may remain spinning even after Mail says it is done Checking Mail. This is because other parts of mail accounts are being synced for the first time. Let the iPhone sit in Mail combined inbox until the spinner stops. Quit Mail, go back in, and watch the spinner after it's done Checking Mail. If the spinner doesn't stop after < 5 seconds or so, let Mail sit again. Once it's caught up, going into mail will Check Mail, and the spinner will stop a few seconds after as it should.

10. You're done.

Hopefully your phone stays cool and your battery life reflects the boost from the 20% larger battery. If not, the next step to try is Reset Network Settings, and finally try a factory reset and installing everything fresh instead of doing a restore. Hopefully you won't need to do that. I didn't.

(a) G5 Quad; (b) Mac Pro; (c) MBP 17"; (d) iMac 24"; (e) iPhone, Mac OS X (10.6.1), (a) 6.5 GB, Apple 30" + Cintiq 21; (b) 4 GB, Dell 30" + Samsung 215TW

Posted on Jun 26, 2010 5:53 PM

Reply
317 replies

Aug 14, 2012 5:44 AM in response to Asterii

What's wrong with a day and a half? If you charge it overnight you will never be out of power. I've had 3 iPhones (original, 3GS, 4S) in the past 5 years (yes, it's been around that long) and all of them got through a day of use. As I start every day at 100% I have no worries. And yes, I could never get through 2 days of use. But I never tried. And the 4S is no worse than the 3GS or Original. The comments in the link you provided are totally bogus; the 4S is no different from any other iPhone. Or any other smartphone, for that matter; my associate's Samsung Galaxy does NOT make it through a day without recharging. In fact he keeps it on a charger whenever he's at his desk. Look at the tech specs and compare to your usage pattern. Is it meeting the specs that you presumably read before you bought it? Mine does. Given that I use it pretty much all day. Standby time is meaningless, BTW, because the phone is never on standby if you actually take advantage of its many features.


  • Talk time: Up to 8 hours on 3G, up to 14 hours on 2G (GSM)
  • Standby time: Up to 200 hours
  • Internet use: Up to 6 hours on 3G, up to 9 hours on Wi-Fi
  • Video playback: Up to 10 hours
  • Audio playback: Up to 40 hours

Aug 14, 2012 6:03 AM in response to Asterii

The iPhone 5 is rumored to have virtually the same battery life. Don't forget to charge overnight or your phone won't make it through the next day especially if you have a bugged mail account that causes your battery to drain. Or if you happen to work in poor reception area and you battery life ebbs away in front of your eyes without even using it. Sometimes I miss the days of the non-smartphone where battery life was measured in days and not hours. In order to use the phone throughout the day I have to plan charge points and keep a charge cable with me at all times. I feel like I'm tethered, unable to roam far.

Aug 17, 2012 3:57 AM in response to Lawrence Finch

Lawrence, I did this at someone's else's suggestion in this thread that I now can't find, grrrrr...but when I rebooted the phone and pulled the calendar back up, turned them back and went to verify my entries were still there, they were not. They're all gone. What did I do wrong? I'm an iPhone novice and I've only had the new iPhone 4 for 48 hrs. Even all the holidays are gone, which I think were factory programmed!

Aug 17, 2012 5:51 AM in response to Lawrence Finch

No syncing. He didn't mention it and like a fool I just followed his steps because he said they worked for him. I can't sync to my PC because my drivers don't work, iCloud hasn't backed anything up yet because I'm not connected to any wi-fi network, I have no idea what MobileMe or these exchange acc'ts I keep hearing about are, Google no, so...nuttin'. Thanks for your time, Lawrence. I've gotten this phone pretty far in the last 48 hrs but I've reached my "maybe I should reconsider the Galaxy" point:P 😉 Is this something Apple tech people could help me resolve, if there's no backup?

Aug 17, 2012 6:22 AM in response to Sillypea

You will have the same problem with an Android phone if you don't sync. No smartphone is a standalone device; it has too much valuable data on it to depend on it preserving your data without backing up, just like your computer. If you don't back it up some day you WILL lose some or all of your valuable content; it's not a question of "if", but a question of "when". The iPhone gives you the option of backing up to iCloud (you don't have to be on WiFi to back up to iCloud; it just won't do it automatically if you don't have WiFi) to your computer, and syncing with content apps (calendar and address book) on your computer. If you have a gmail account you can also sync contacts and calendar with Google Calendar and your gmail contact list.


If you have never backed up there is no way to recover the lost information. But right now you should read the manual and set up your phone to back up and to sync with SOMETHING - Google, iCloud, or your computer. If syncing isn't working with your computer I suggest posting a new message with that as a subject; there is no reason an iPhone should not be able to sync with any computer running Mac OS X or any version of Windows from XP or later.

Aug 17, 2012 6:36 AM in response to Lawrence Finch

Thanks, Lawrence. I kinda DID forget about the manual. I try to fix everything online. The problem with my computer is I can't plug the phone into it to sync to iTunes. The drivers shut down for some reason with my original iPhone (only had it for a yr and 1/2), and I was in the process of reinstalling them but it just got too complicated, too many problems. Such as apparently, iCloud won't be installed on this danged thing. (The computer.) I do have a gmail acc't...how do I sync w/ Google Calendar (or is that something that'll be in the manual?) Again, I so appreciate your help and time.

Aug 17, 2012 7:25 AM in response to Sillypea

Google has a help page on this subject: http://www.google.com/mobile/sync/. The most complete solution is to use Google Exchange sync.


Try this tip for fixing the syncing problem with your computer: http://support.apple.com/kb/HT1925 (if you have a different Windows version there are links to the appropriate page in the article).


You don't need to install iCloud; you access it via your web browser. But you do need syncing to work with iTunes on your computer to set it up.

Sep 2, 2012 12:03 PM in response to Skeuomorph

After some testing, I found the particular app causing the insane battery consumption (dead within 10 hours). I'll go through the steps I took to find out this particular instance for future reference.


I first tested calibrating the battery, to no use (have to recalibrate now that it's fixed), then I tried doing a backup and factory reset, which produced no results either.


At loss for answers, I figured, maybe it's an IM app, mail or push notice trying to send something in particular, so I turned on airplane mode for a few hours, and noticed the battery was still at the same % even after 3 hours, where it would've lost at the very least 30% before; powering that theory.


I then decided to turn off airplane mode and Wifi, that made the phone drain normal amounts, since I barely have Edge, it takes 2 minutes to send a message, if it even get sent at all, turning on wifi again, the battery started to drain like crazy. So proceeding to removing all the IM that isn't built into the system and removing all mails to see if those drained it. No in this case. Then reinstall them and set the mail up again. Turned off all notices as well, still no good.


Then I thought for myself: it started about the 24:th, I didn't install any apps around that time, so what apps were updated around that time that use wifi in any way.

Scimmering through all installed apps that have internet connection, I found 2 matches; Zynga Poker and Facebook. Knowing Facebook, I was fairly sure it were only active while in use, as it would fill no function to have anything beside push notices for that app, which I tried disabling earlier to no effect.


So that left me with Zynga Poker, after removing it and keeping wifi, the battery was back to normal. Either I got a corrupt download or there is a bugg in the version that was released 23:th September. Since I didn't play it that often anyway, I haven't installed it again to see if it's corrupt data or version bugg.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FIX FOR: iPhone 4 battery draining fast, phone running hot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.