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FIX FOR: iPhone 4 battery draining fast, phone running hot

I had the same issue many have reported here and in comments on blogs, where their +_battery was draining at least twice as fast_+ as on an iPhone 3GS with iOS 4.

Some threads suggest +_this happens to iPhone 4 when restored from a 3G or 3GS_+, and indeed, that's what I'd done. A few people said that resetting to factory settings and installing everything fresh solved the issue, giving them better battery life than they'd seen on any prior iPhone.

Many of my apps have files or settings stored in them, so I didn't want to have to set everything up again. A fresh install is a real pain.

Deep in an iPhone 3G thread mentioning a similar battery problem after upgrading to iOS 4, someone said they'd deleted all their mail accounts, and set those up fresh, which solved the issue for them. I tried that today, and it worked.

*_BEFORE AND AFTER_*:

Thursday and Friday, the iPhone 4 went from 100% to 15% in under 6 hours. Today, after this fix, the iPhone 4 is at 87% after 12 hours. Thursday and Friday the phone was hot to the touch whenever I picked it up. Today it's always cool. Apps usage and movement among coverage areas on each day have been exactly the same. The only change was resetting up mail.

*_STEPS TO FIX_*:

Do this on WiFi so you can sync and check mail fast.

1. Delete all mail accounts.

2. If MobileMe user, delete MobileMe account, and remove all Calendars, Contacts, Notes, etc., from the phone (so you don't have dupes when you re-sync).

3. Turn off phone, and back on again.

4. If MobileMe user, add MobileMe account first. I enabled all options, even Find My iPhone (Thursday and Friday I had it off, in case it was using power). Wait long enough for contacts and calendars to sync, check to make sure. I use MobileMe mail on Push.

5. Add back each additional mail account. I have 5. I am in a marginal coverage area, so I set these accounts on Fetch Hourly. I also have "Preview 5 Lines" (I think the default is Preview 2 Lines. This doesn't matter.)

6. Go into Mail, go to the MobileMe Inbox, and scroll your way down letting the messages come in. You can see them come in when you see the Preview Lines update, and then scroll some more.

7. Go into each additional mail account's Inbox, scroll your way down, letting the messages come in.

8. Go to the combined Inbox if you use that, make sure all the messages are in.

9. The WiFi activity spinner may remain spinning even after Mail says it is done Checking Mail. This is because other parts of mail accounts are being synced for the first time. Let the iPhone sit in Mail combined inbox until the spinner stops. Quit Mail, go back in, and watch the spinner after it's done Checking Mail. If the spinner doesn't stop after < 5 seconds or so, let Mail sit again. Once it's caught up, going into mail will Check Mail, and the spinner will stop a few seconds after as it should.

10. You're done.

Hopefully your phone stays cool and your battery life reflects the boost from the 20% larger battery. If not, the next step to try is Reset Network Settings, and finally try a factory reset and installing everything fresh instead of doing a restore. Hopefully you won't need to do that. I didn't.

(a) G5 Quad; (b) Mac Pro; (c) MBP 17"; (d) iMac 24"; (e) iPhone, Mac OS X (10.6.1), (a) 6.5 GB, Apple 30" + Cintiq 21; (b) 4 GB, Dell 30" + Samsung 215TW

Posted on Jun 26, 2010 5:53 PM

Reply
317 replies

Sep 15, 2012 10:47 AM in response to Skeuomorph

Hi guys!


My phone does the same issue that most of the people here were complaining about. It was working fine usually lasts 2 days before i have to recharge it and then after doing an update all from itunes without checking what apps are being updated, the problem, all of a sudden started and refused to stop.

I really appreciate all the posts that are here in the forum though none of them seems to work in favor of my situation..did all the steps mentioned in the previous posts and ultimately restore my iPhone 4s to factory default more than 10 times and DID NOT install any apps, plain and simple SMS and CALL. 3G services were turned off, no emails created, turned off bluetooth, did reset network settings a dozen time, still the problem persisted. This is my second apple product and probably my last depending on how apple will take care of the issue. I was thinking of getting an iPhone 5 here in the Philippines as soon as it gets released but now i am taking a full stop.

Sep 23, 2012 2:01 PM in response to Skeuomorph

Exchange-based accounts for Contacts/Mail/Calendars caused my battery-drain problems (about 15% of battery life every hour with the screen locked and no apps in the activity bar.)


Here's what worked for me. In Settings:Mail/Contacts/Calendar, I toggled Mail, Contacts, and Calendars to Off for each of my Exchange-based accounts. I made no changes to my regular, non-Exchange, accounts. Using my System Status app (purchased to help me diagnose this power problem), I was able to confirm that the CPU usage improved from 50-70% usage (Avg Load from 1.5 to 2.9) to a more reasonable ~4% usage (Avg Load ~0.4). The phone also ran a lot cooler. Then, after turning my Exchanged-based email and contacts back to "On", my phone's battery usage now looks OK.

Sep 23, 2012 2:54 PM in response to ymbiz

That's a good solution that was first discovered about 4 years ago. MS Exchange is the most common cause of rapid battery drain. And not just on iPhones. The reason appears to be that if the mail app cannot contact the server for some reason it opens a new connection to the server, but never cancels pending requests on the now non-functional connections. If you view it from the server side you see lots of open connections that are no longer being used. Shutting of the account (or deleting it) cancels the stale connection attempts. You can then safely turn it back on because they are now gone.

Sep 24, 2012 10:04 AM in response to ymbiz

Sadly, my power issues continued, so Exchange was either not the true culprit, or maybe not the only one.


My current "fix" is to prevent Safari from running. Using the System Status app, I am able to see if/when the CPU usage is getting stuck above ~50%, and currently it happens every time I start Safari. If I close Safari from the task bar, then power cycle, my CPU usage goes back to ~5%.


As long as Safari is never started after a power cycle, it seems I can use Mail and other apps (including Chrome to browse the web). For now, I set Settings:General:Restrictions Safari -> Off. Unfortunately, it means links from email no longer start web browsing.

Oct 8, 2012 9:14 AM in response to Skeuomorph

Same Problem: iPhone5 running hot and loosing charge very quickly (~1 hour lost >25% charge lost while on standby, with no use).


Solution: Reset phone to factory settings and set up as a new phone (do not restore from backup).


I took the iPhone to a Genius who said charging issues are usually (though not always) due to software problems, he ran some diagnostics and also asked if the new phone had been restored from a backup (yes it was; from and iPhone4S to an iPhone5), he surmised that the 4S backup could have been corrupted. He recommended a reset to factory defaults, and to not restore anything from the corrupted backup and then manually add back the apps that I needed (I had Mail, Contacts and my Calendars on iCloud, etc., so those were saved!) The Genius reset the phone at the store and the heat problem was immediately resolved. Adding back the apps was a time consuming pain but it did gave me an opportunity to weed out 200+ apps that I'd used only once or twice.

Oct 16, 2012 5:57 AM in response to prasad.p2

There's nothing to fix. When you use cellular data you are expending energy, and energy translates to heat. The heat has to go somewhere. The amount of heat is proportional to the amount of energy needed, which is inversely proportional to the strength of the cellular signal. Meaning your phone will not get as hot when you have a good signal.

Oct 16, 2012 11:07 PM in response to prasad.p2

If you read other messages in the thread you posted to you will see many reports of iPhones running hot going well back into the past. And also iOS 6 has more apps that use data, and data use generates heat. If your battery is running down faster you may have a runaway app that is using too much data. This is widely discussed in this and other message threads.

Oct 22, 2012 5:57 PM in response to Moose1121

Some app is stuck in a loop trying to send data and failing. First step is to run the battery down until the phone shuts off, then charge for 4 hours with the wall charger. If that doesn't resolve the problem you've got to try to identify the app. Email is a common cause, especially if you have an Exchange account. If you do, delete it, reboot the phone, and add it back. Likewise for iCloud email.


After that it's things like Facebook and other social networking apps.

Nov 2, 2012 10:38 AM in response to Lawrence Finch

After battery drain issues with a 1 year old Iphone4, Apple calling me EVERY DAY for two weeks even though I told them in one of the emails they sent that I can't take tech phone calls during the day they refused to offer a solution via email..

Battery drain is still ******.. Phone and internet disable themselves..


Apple does a new upgrade that I was fool enough to install which screwed my phone, it won't work at all until I restore it and lose important information not to mention take who knows how much time out of my day I don't have (I work 16 hour days)


<Edited by Host>

FIX FOR: iPhone 4 battery draining fast, phone running hot

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