iPhone 4/iOS 4 bluetooth muffled on other end

This is an Apple discussion forum right? Where the **** is an Apple moderator or
Apple rep that should be replying to these posts? Don't they read this stuff? This thread is now 20 pages long and over 30 days old with 285 posts.

APPLE WHERE ARE YOU?? ARE YOU ADDRESSING THIS ISSUE IN OS 4.1? WE WANT TO SEE A RESPONSE!!

It IS a discussion forum and if you click on the "Help & Terms of Use" link to the right you can read that Apple personnel may or may not respond to discussions. In my experience here, they generally don't, understandable due to the sheer volume of posts. Apple probably is addressing a number of things in the next update, one of which may be Bluetooth on the iPhone. Why don't you send Apple feedback, or talk to tech support for the iPhone, if you want a response from Apple? The people reading this are probably not Apple employees, just as you aren't.

Hey guys,
I had the same issue with my H17 (just got my iPhone 4 yesterday. Canadian, Eh!) and while solving an unrelated issue, _*I seem to have solved it*._ My phone was getting no 3g Data so, Rogers suggested it was because I didn't set it up as a new device but restored from my backup instead (iPod touch 3g). So, I restored my phone to factory settings and just synced my contacts and settings from my macbook instead of using my backup. This did resolve my 3G data issue and...voila! my *Motorola H17 works perfectly now!* Callers can hear me and I can hear them perfectly. I don't know if this will work for everybody, but it worked for me. Took some time to get all my s&%t back onto the phone but, well worth it.

Ok this is hilarious to Apple haters. I used a Motorola H17 bluetooth headset for about a year with my iPhone 3GS and it was flawless and I loved it. Shortly after getting my iPhone 4 on release day I noticed that callers couldn't understand me and told me I was garbled and awful, although I could hear them perfectly. This was only intermittent, but I [incorrectly] assumed that the headset was the problem and I threw it away (I know, I'm dumb, I didn't see this thread then obviously). So then I bought a Jawbone Icon. Still noticed people complaining about my sound quality, returned it. Then bought a Sound ID, same problem, returned it. Finally picked up a Plantronics Voyager Pro, which by the way kills all of those other ones in terms of sound quality both ways. But I still had intermittent problems, and only then did I hit the forums to realize that ios4 was the problem! So I tossed a perfectly good Motorola H17 and went to the store a bunch of times for no good reason! Although actually I am glad I got to do head-to-head comparisons of the top-end Bluetooth headsets out there, and the Plantronics Voyager Pro stomps the Jawbone Icon and all the others, in case anyone wondered. But back on topic, it would be nice if Apple would fix this! I would also give them partial credit for just acknowledging it at this point.....I did my part and called it in and reported it as feedback, now just have to wait.

My social engineering solution right now is this: when I get a call and I want to use my bluetooth, I answer and then as I'm saying "hello" I hang up (tee hee). Then I turn on my headset, call them back, and blame the dropped call on AT&T. Clearly not a really good strategy, and I hope Apple fixes this problem ASAP!!

Please keep us posted and let us know in a few days if the muffled sound on incoming calls starts up again. Apple did suggest suggest this to me but I have not tried this. Thank you

Please keep us posted and let us know in a few days if the muffled sound on incoming calls starts up again. Apple did suggest suggest this to me but I have not tried this. Thank you

Iphone4 iOS 4 MacBook Pro. iPad

If this makes sense to anyone this may help. All 3GS that have upgraded to 4.0 are also having the same Bluetooth muffled sound problem as the iPhone 4 but interestedly enough everyone I know that has a the plain iPhone3g
not the 3GS model the earlier 3g model that has updated to 4.0 is not having the muffled sound issue. Go figure!

I have the same problem. IP 4 and a Blueant Q2 (which is an awesome headset by the way). In my case it works perfectly as long as I have my headset turned on before I make a call or receive a call. If I receive a call and then power on my headset the other end says I sound muffled. This is consistently reproducible for me. If I leave my headset turned on then hang up and call the person back they can hear me perfectly. I have a Jawbone Prime and it has the exact same problem.

Yup, Confirmed. My H17 works perfectly as long as it's on before I make or receive a call. but it never worked properly before my restore. So, I'm almost satisfied!

Please if you don't mind give it about 3 or 4 days trust me. If it stays working perfect then you have the cure. Has anyone else out there restored their Iphone4 to factory settings then set it up like a new iPhone without backing it up to the older 3GS or 3G? This could be the cure!!!

iOS 4 Users Reporting Widespread Issues With Bluetooth Headsets Across All Devices
The iPhone 4’s reception issues may get all the press, but there may be another big issue when it comes to iOS 4: a growing number of users are reporting that upon upgrading any iPhone to iOS 4, the performance and audio quality of Bluetooth headsets is vastly degraded.

The symptoms vary, but are usually reported as sounding “muffled,” “like you’re in a tunnel” or “far away” when using a Bluetooth headset with any iOS 4 device.


Users are also reporting significant issues over at the Jawbone forums, prompting a Jawbone spokesperson to comment:

We are aware of and concerned with the user frustration surrounding the issues affecting all Bluetooth devices (headsets, car kits, and speakers) connecting to the iPhone 4 and iOS4 updated phones. We know users have come to expect the freedom of hands-free and we are working night and day with our partners, Apple and AT&T, to resolve the issues as quickly as possible.”


The good news here is that since the problem does not appear to be specific to iPhone 4s, but rather to all iOS 4 devices, it is very likely that the forthcoming iOS 4.1 software update will solve the Bluetooth problems. The bad news is, of course, that this appears to be a universal problem across all devices, which means a much larger volume of people are being effected.

Message was edited by: Captual

Message was edited by: Captual

<snip> We are aware of and concerned with the... <snip>

DO you work for apple? WHo are you/we?

Resetting and installing als a new Phone isn't the solution. We have the problem with an iPhone that is set up as completely new.

That *****, man. My phone and H17 (touch wood) are still working great as long as bluetooth is connected first.

I'm also having muted issue with Plantronics Pro headset. My iphone 3G phone had no problems. The headset beeps as if it is connecting to the phone every couple minutes.