Iphone 4 shut down on me

Hi, i have a Big problem. as i was uploading a video of my baby on facebook, it was compressing video it went on Screen saver off, and when i pressed the home button so the compression continues, the phone was dead, no juice at all. I've tryed to plug it on the computer and in the wall but no response of electricity on my iPhone 4 and it's brand new (1Week).

I called Telus support and the girl told me there was an option...... to hold home and power buton at the same time ... but it would make me lose all that was in my phone... is there any possibility some one as an other option to offer me ????

Thanks for your time and help!

This is for everyone who has a manually restarting Iphone. You may not have EXACTLY the same problem as me, but it may be very similar. If you have this problem, you might have something called Kernel Panic, which will eventually be shown in error messages later on. This is extremely annoying as, sadly, there is no way to fix it. Kernel Panic is a message that is shown when you have hardware failure or a bug in your hardware. You can either manually reboot, or just wait a minute for it to automatically reboot. If you're lucky, you'll be able to get a new phone from warranty, but if not, sorry.

Thanks for posting this question. My iPhone 4 worked well for the first year, but has now developed this problem.

The phone works well for several hours, but then shuts down completely and requires a hard reset.

After this shut down, the time is reset to some date way before iPhones were invented.

It's very annoying - I will speak first to Vodafone UK and if that doesn't work will visit an Apple Store.

It will be interesting to see what the support is for a 14 month old phone ;-)

Today for the second time in my iPhone-owner-life my phone shutted off. I couldn't restore it, the computer couldn't find it, and there is no sign that it is alive but the camera light on!! I think they will give me a new iPhone, I have still 6 month of warranty. My first iPhone worked pretty well for 2 years untill my son put it in the toilet, but in 6 months this is the second that breaks! Hope in not iPhoneKarma!

I just received my Iphone4 in Feb 2011 and today it was working I upload a picture on face book and then I came back to my phone and it was blank I even tried holding down the on/off button and the home button and nothing, is there anything else I can try to do to get it back on? this phone is making me angry!

I've had the same symptoms described here. It was verified as an internal electrical problem and swapped out within 5 minutes. Yay Apple Care!

same problem here. Had picked up my iphone 4 is the UK about a year back. Has happened something like 3-4 times till date. Needs a hard reboot to startup again. What is the problem ? Do I need to replace the phone ?

this really hep me out