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iPhone 4 Screen Scratching

Hi-

I have kept my new iPhone 4 in my pocket with NOTHING SHARP...no keys, no pins...nothing. And I already have a few fine scratches on a supposedly "chemically strengthened and 20x harder than plastic screen".

Has anybody else had this problem?

iPhone 4, iOS 4

Posted on Jun 28, 2010 4:48 PM

Reply
146 replies

Jul 11, 2010 4:27 PM in response to SkyGuy79

I take super-good care of my iPhone 4. Today, I put a business card - yes, business card - in my shirt pocket with my iPhone. The "scratch resistant" screen is now scratched. What good is a beautiful display if it is easily scratched by something insignificant as a business card? Calling the screen "scratch resistant" borders on false advertising.

Now I have a scratched screen when I literally did nothing wrong, and the warranty doesn't cover scratches. Now what?

Maybe it's time to sell the iPhone and find a more durable product.

Jul 13, 2010 12:44 PM in response to SkyGuy79

The back of my iphone 4 is scratched too with normal use. I've had the phone since the 2G and never had to deal withthe glass being scratched with the way I use it. I think it's another flaw. 20x harder than plastic - and claiming it's scratch resistent - you shouldn't be getting hair line scratches like I got.

So yes the new iphone is prone to scratches.

Jul 13, 2010 11:02 PM in response to SkyGuy79

I am having the same problem. I have had my phone for only 10 days and have many scratches on both the front and back. I also keep my phone in my pocket with absolutly nothing else. I owned a 3G for over a year and never got a single scratch on the screen and I also know several other people with the iPhone 4 and none of them have scratches on the front. And very few on the back that are much more minor than mine. I believe that my phone may be defective as well as yours. I would like to know if you find any solution to this problem

Jul 15, 2010 8:14 AM in response to SkyGuy79

I was pretty upset when I looked down the other day and saw the screen has 3 very slight scratches and one larger (but still relatively minor) scratch that spanned from side to side. I always keep it in my pocket with absolutely nothing else in it... ever. And if it does need to be sat down somewhere, I will place it screen side up on a dresser or something similar. What's sad is that the backside has NO scratches, but the front does. I have owned the original iPhone, the iPhone 3G, and the iPhone 3GS... and each and every one I have NEVER scratched the screen... so that goes to show the difference with this "new & improved" screen.

Jul 15, 2010 8:22 AM in response to SkyGuy79

I really don't understand how people find ways to scratch the phone. I had a 3GS from the day it came out until the day the iPhone 4 came out and I carried it in my pocket everyday and never had a single scratch on the glass with no protector. I have been carrying the iPhone 4 in my pocket with no protectors on the front or back and have zero scratches. I do use fabric softener on my clothes so maybe that is the key.

iPhone 4 Screen Scratching

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