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SkyGuy79 Author

Level 1

0 points

iPhone 4 Screen Scratching

Hi-

I have kept my new iPhone 4 in my pocket with NOTHING SHARP...no keys, no pins...nothing. And I already have a few fine scratches on a supposedly "chemically strengthened and 20x harder than plastic screen".

Has anybody else had this problem?

iPhone 4, iOS 4

Posted on Jun 28, 2010 4:48 PM

146 replies

Feb 21, 2011 2:13 PM in response to Atlas_AEM

Same here. My last two phones didn't have scratches (well, one I had for over a year, very slight scratch and that is from dropping it onto concrete several times.

I baby my iPhone 4 and I have scratches galore! What's up with that?

wendy67

Level 1

20 points

Feb 22, 2011 12:15 AM in response to SkyGuy79

Why not try a case like this?:

http://www.amazon.com/Options-Mivizu-genuine-leather-Generation/dp/B004E83Q9Q/re f=pdsim_sbs_e2

I've got one very similar, and it protects the front and back of the iPhone perfectly. I've got no scratches at all after 2+ months. I also had a leather flip-style case for my iPod Touch, and after about 2 years, it has not one scratch. A lot of these flip cases are really nice because they really don't add any bulk to the phone at all, and you can still slip it in your pocket, or purse, or whatever.

What I do like to do is make sure that I keep dust and stuff off the phone whenever I can, with a gentle sweep of the side of a finger. I know that even dust can scratch when it's rubbed against glass in the right -- or WRONG! -- way. 🙂

The way I look at it, the phone is worth over $700 (mine is), what's another $50 bucks or so to get a good quality case to protect it? This is the case that I have my iPhone in: (it doesn't have the cutout for the Apple logo on the back as pictured - which I prefer):

http://www.amazon.com/iPhone-Novoskins-iStyle-Flip-Green/dp/B0042QVC3W/ref=sr12?ie=UTF8&qid=1298361677&sr=8-2

matany

Level 1

0 points

Mar 25, 2011 2:32 AM in response to watdatdoo

I got the same problem. I had the iPhone 3 for 2 years and no problem... two weeks after I got the iPhone 4 i had two big scratches for no reason.. just for having the phone in my pocket.
I am very disappointed... this new screen ***** and apple is not doing anything about it.... I want my old phone

DMarsh

Level 1

19 points

Mar 27, 2011 6:45 AM in response to SkyGuy79

I've got a small hair line scratch on the top left of the screen which appeared very unexpectedly one day. I have the bumpers so it's not direct contact it must have been a coin or something. Sorry but the argument it doesn't scratch is just wrong it clearly does. This is my 3rd iPhone I know what I'm talking about. It's not a massive problem unless I'm outside and the sun reflects off the scratch it's hard to read the display as your eyes are distracted by it's glare.

Mar 27, 2011 6:53 AM in response to SkyGuy79

This is where the screen protectors come into use.

Mar 27, 2011 11:29 PM in response to SkyGuy79

I've owned each model of the iPhone, and today was the first time I ever saw scratches across the front of the screen on an iPhone 4. Deep ones, too - I can feel them with my fingernail - and nothing in my pocket that isn't usually there.

Something ain't what it used to be.

Rabaneda

Level 1

0 points

Apr 12, 2011 10:47 PM in response to SkyGuy79

Sou do Brasil. Tenho um Iphone 4 e minha tela riscou apenas com o uso normal!!!! Um absurdo a Apple fazer propaganda que a tela não risca e que é mais resistente. Fato que a tela riscou (o telefone não caiu)

May 9, 2011 11:23 AM in response to SkyGuy79

Took 9 months but suddenly I have a deep hairline scratch as well on the screen....

always super careful, never dropped, never put it face down anywhere, never any other objects in my pocket trousers = doesnt make any sense.

Nogueira

Level 1

0 points

May 9, 2011 8:34 PM in response to SkyGuy79

Same problem here in Brazil. My iPhone 4 has 5 months. Never dropped it, always kept it clean. Always in my cotton pocket. Suddenly, out of the blue, a scratch appeared in the front screen. Apple have always been criticized for high prices, and I used to reply that it is worth the price. Now, what can I say? First, the antenna problem. Second, the green spot on pictures taken under fluorescent light. Now, the screen with scratches. What’s next? Shame on you Apple. Shame on you, Mr Jobs.

zorro10

Level 1

0 points

May 9, 2011 8:42 PM in response to SkyGuy79

Yeah,these scratchs would keep appearing if you don't have a case/bumper ..

May 10, 2011 10:26 PM in response to wendy67

Have you ever heard of silicrylic cases? It's rubber inside and hard plastic outside it's an agile case that I intentionally drop my favorite device 4" up and on hard floor. And the otterbox defender series? I use that class of protection but still I fill scratches that comes out of nowhere. But as of the moment it seem to have stopped scratching itself.... This is a weird phenomenon.

wendy67

Level 1

20 points

Jul 16, 2011 5:55 PM in response to watdatdoo

Actually, I've just ordered an Otterbox Defender in orange off of eBay, and it should arrive any day... thought I'd try one of those, too.

I will get screen protectors for both the front and back of the phone, though, to use under the Otterbox. Hopefully that will keep me from getting anything. I'll see how it goes. If there's going to be a problem, I'll go back to my lime green leather flip case. It's been pretty much perfect so far, and I've had the phone almost 7 months now. 🙂

Jul 17, 2011 2:32 PM in response to SkyGuy79

I've had my iPhone 4 since September 2010 and the only case I've used is the Incase Snap Case http://www.goincase.com/products/detail/snap-case-cl59593/2

without a screen protector and I haven't got any scratches. Maybe there was something faulty in manaufacturing of the earlier iPhone 4 screens.

My only issues with the screen are keeping it clear of skin oil and finger prints, though its nothing a damp soft cloth can't handle.

Jul 26, 2011 8:28 AM in response to SkyGuy79

I have had the 3g and 3gs and 4 iPhones and never had a scratch. Bought the iPhone 4 the day it was released had it for a year and no scratches. I had some issues with the iPhone 4 and they gave me a different one, within a week I have 3 scratches in the screen. I have treated all my iPhones exactly. Keep it in my pocket and nothing else thats how I have always done it. Never have had a screen protector. Why, when I get this replacement I get scratches? I am an avid Apple user but this is very dissapointing... I love my iPhone but hate that i'm gonna have scratches from now on...

Duncho

Level 1

30 points

Aug 8, 2011 1:12 PM in response to SkyGuy79

I do have the rubish called iPhone 4 almost 3 months keeping it all the time in clean environment (I'm a lawyer) and one wouldn't believe what scratches I've got on it! I will return it again because of signal drops and a rubish glass called "tough". Honestly, I was expecting a bit more from this device that costs me more than 650 Euros. Now I'm sorry that I sold my HTC HD2 which I used more than 1,5 year and had the only one little deep scratch caused by accidental drop out of the device on the road (asfalt) lie down by display side.

It's just an image that people buy and I was also one of the fan of Mac products, but now I will think twice if I purchase any product from them. I just tried to google more about claims and customers satisfections... check yourself...

iPhone 4 Screen Scratching