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Level 1

119 points

Safari 5.0 won't play mp3

I'm having problems playing the MP3s here in Safari 5.0:

http://georgemauro.yolasite.com/resources/ByeByeBirdie/BAS_Parts/TelephoneHour/S oprano.mp3

They work in Firefox and Chrome.

The files work if you drag them into Safari locally.

Thanks!

G4 17" Aluminum Laptop, Mac OS X (10.4.3)

Posted on Jul 2, 2010 10:31 AM

25 replies

Krag

Level 2

262 points

Jul 13, 2010 11:13 AM in response to George Mauro

Doesn't play for me either, I have all OS updates etc... get broken Quicktime image... started looking into this after I discovered it not working on my website.

With this and constant crashes using mail.yahoo I've switched to Camino... I think Apple is doing a disservice releasing such a buggy program. Camino just plain works, something I used to say about Apple products.

Jul 18, 2010 9:37 AM in response to Krag

I'm having the same problem. MBP with 10.6.4 and Safari 5.0. I do have two versions of QT installed: 10.0 and 7.6.6 Pro. I might suspect that there is a problem with the QT plug-in and Safari. It only started when I installed Safari 5.0, before that it worked. I'll submit a bug report to Apple. I'll bookmark this thread. If I get an answer/solution, I'll come back & post.

Jul 18, 2010 1:42 PM in response to George Mauro

George,

This doesn't fix the problem, but try this...

Open up FireFox and go to your address above.
It works.
Leave FireFox open

Now go to the same address using Safari..
It now also works...

There are other discussions on this and much more weirdness than just this report.

Hang in there, many people are having the same problem.

Aug 6, 2010 2:01 PM in response to stubbsonic

Same problem here. MBPro, 10.6.4, Safari 5.0.1. Very annoying.

Sep 8, 2010 5:13 PM in response to George Mauro

Same problem here. The mp3 at this URL will not play in Safari 5.0.1:

http://s3.amazonaws.com/rebakery/mediafiles/202/tevan_-essence.mp3

No broken QT image, just doesn't load or play. If you download it and open it in Safari, it'll play--just like George Mauro's problem. (Although, for the record, his mp3 plays fine in Safari from the link for me!)

I tried the MP3 Validator per Klaus1 (passed). Per Carolyn Samit's recommendations, I'm at 10.6.4 and I repaired disk permissions, and the mp3 worked—once!—and now no longer works again!

Other mp3s work fine from Amazon's server. (See http://s3.amazonaws.com/rebakery/media_files/160/susan.mp3) The Content-Type fields are identical (application/octet-stream), so I'm not sure what the deal is. Looking at the mp3s' metadata, the only differences are that the mp3s that won't play are encoded as VBR, and with LAME.

This is a nasty bug!

Sep 30, 2010 10:00 PM in response to adamflorin

The problem is with iTunes/QT encoded mp3s and the Safari plug-in under OS X 10.6.x. I used a LAME encoder to encode the tracks and it solves the problem.

NOTE: If you make ANY modificatons to the track in iTunes, including adding Album Art, it will cause the track to not be playable in Safari on Snow Leopard.

RE the following thread for details.
http://discussions.apple.com/message.jspa?messageID=12345358#12345358

TA

Oct 20, 2010 11:24 PM in response to George Mauro

It appears to be a problem with the HTML5-based player decoding certain MP3 types. I had a number of MP3s I'd encoded with various versions of iTunes (from 4.5 through 10.0.1) and a mix of VBR and non-VBR MP3s. In all cases, the non-VBR MP3s played fine and the VBR MP3s would not load in Safari 5.0.2 on Mac OS X 10.6.4. Re-encoding the VBR MP3s as non-VBR versions in iTunes 10.0.1 fixed the problem. All play well now.

SCA Scot

Level 1

0 points

Dec 30, 2010 11:01 AM in response to Nathan Sheldon

Actually, I have a non-VBR .mp3 that was encoded by iTunes several years ago that now will not play in Safari 5.

The interesting part is, I had a copy of the .mp3 on my iDisk that was exported from a previous version of iTunes (probably in 2008) that plays just fine in Safari 5, but the same .mp3 exported from iTunes 10.x won't play.

Mar 3, 2011 10:07 PM in response to George Mauro

I was having this problem too when this thread was last active. However, I recently had to reinstall my operating system and I'm now using Safari 5.0.3 (6533.19.4) pretty vanilla and the problem seems to have disappeared. In other words, embedded URLs that link directly to an mp3 file are properly loading in the QT plugin and playing in the browser. Fingers crossed...

Message was edited by: Glenn Pillsbury

Jul 20, 2011 4:55 AM in response to George Mauro

Hi there.

I've just encountered a similar problem having recently bought a 27" iMac - which has (eventually) allowed me to move up to 10.6.8 from 10.4.11 ⚠

I had a function band website that worked fine viewed / listened to in all browsers including Safari 4.13 on my old computer and noticed that when I tried to play the mp3 files of our demo recordings on Safari 5.05 on the new iMac I got the question mark and the 'cancelled' line in the activity log.

The original files were indeed created in iTunes (albeit it v9) so having read a few posts across the internet mentioning the ID3 tags I started by removing the image file...

Bingo! My mp3s files now play again!

I'm also going to look at running an embedded player rather than relying on QT - then I hope to be able to put the associated images back in and actually see them too!

Safari 5.0 won't play mp3