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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
A friend ordered an Iphone 4 to Strasbourg. His Iphone arrived 4h later in Arnhem and today it was delivered.
It's so ridiculous.
no more info on the phone
05 Jul 2010 14:37:17 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:14:03 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:58 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:24:23 Shenzhen Shipment In Transit.
02 Jul 2010 04:34:08 Shenzhen Shipment Collected From Sender
supposed to deliver in Lyon in France today
07 Jul 2010 09:28:21 Hong Kong Shipment In Transit.
07 Jul 2010 04:10:43 Hong Kong Shipment Received At Transit Point.
07 Jul 2010 03:53:45 Hong Kong Shipment Received At Transit Point.
07 Jul 2010 01:23:00 SZ1 Shipment In Transit.
07 Jul 2010 00:52:15 Shenzhen Shipment In Transit.
06 Jul 2010 20:32:36 Shenzhen Shipment Collected From Sender.
This really doesn't surprise me from TNT.
The whole iphone launch has been really botched in the uk. None of the networks knew what was happening, apple just offer a sim free phone unannounced on launch day, so people who waited to. See what the networks offer ended up effectively getting punished. Then the total lack of communication and poor delivery partner.
grr
Good luck to those still waiting...
Even though mine was shipped by Apple and invoiced as yours, it's set to deliver on the 15th (subject to change).
Under Order Tracking it shows ...
Delivery estimated 15th July
Current status In transit to customer Dated 7th July which it has show for a few days now and there is no courier tracking number.
Called Apple this afternoon, they say phone is somewhere between China and UK, possibly waiting customs clearance. Very dissapointing service from Apple, they need to do something to appease the customers they have let down.
I was hoping to have it before I go on holiday
Now my order tracking says Delivery estimated 15th July! There is also no other tracking or courier information available. The Apple order tracking website has no Carrier Tracking Number and no Assigned Carrier. The order tracking website simply says:
"In transit to final destination - carrier details to be updated shortly."
I called Apple to see why the delay has occurred in shipping and I got a woman who said "Sir, orders that come internationally from the factory take longer to deliver than the initial estimate we give you, which is based on the time from a UK warehouse."
(This Apple customer service rep lady was noticeably just reading this line from a script. Obviously I don't think this is true. Apple knows they are coming from China and estimates how long it takes, but there must be some shipping delay for this batch because the delivery is now 9 days longer than Apple thought.)
So, I then asked the woman why it was that lots of people's iPhones shipped internationally from China on the 1st of July and already arrived at their homes in accordance with the initial estimate. She said "Sir, I don't know about other peoples orders."
(OMG)
The rep did said that she thinks the phone is in Luxembourg and that the 15th June is probably correct. I asked if she could estimate when it will be in the UK. She said "Probably some time before the 15th sir".
(nice)
Oh well, looks like no iPhone until at least the 15th. 😟 So sad. Looks like other people are in the same boat too. Good Luck
No Carrier Tracking Number and no Assigned Carrier.
Apple: what are you doing?
At least, don't charge the credit cards, if you deliver goods 14 days later!!!
July 1st despatch date problem UK?