July 1st despatch date problem UK?

Does anybody know where this comes from?

Odd that your carrier tracking number is blank.

I can also get it to work by using the 10 digit "our delivery reference number" on the US TNT site and selecting the "reference number" check box. Brings back the same result.

same for everyone I guess. The problem is that when ordering and until recently, shipping was on 2nd July and expected to take 3 days.

Apple has changed the info on my account/order update page. Next update after the in-transit status in Hong-Kong on Saturday is expected in 4-5 days (was 3-4 days). That would be Wednesday 7 or Thursday 8. Add dispatch to and from local depot, and it'll be around Friday 9 or next week...

I assume that the initial delivery time of 5 July was based on a standard shipping from European distribution center in Cork (As far as I can remember from other Apple Store orders), but because there is no current stock everything comes direct from manufacturer in Shenzhen. This was not reflected in the information at the time of ordering. And until yesterday this was not the information given on the order update page. Anybody who booked off work to take delivery might just as well go back to the office...

The main issue is that we can only make assumptions or guess what's happening, since Apple has given wrong, misleading, or incomplete information. Also note that the info on your order update, Apple tracking info page and TNT international tracking page is not necessarily identical/subject to change...

My personal guess is that the goods are being flown from HK to Europe, and then to each European country, to your local depot, and then out for delivery. If it was express delivery they would arrive today, but they are no doubt being grouped with other items for dispatch in a more cost effective way. If you check delivery times from Hong Kong to European address by most courier services (this was easy to find on UPS website) delivery ranges between 2 and 4 days (excl. Sundays)

Thanks EssexBantam, I'll give that a try.


Sadly it didn't work, just kept getting an error message every time on the US site and no match on the UK site.

Message was edited by: Paula18

"but because there is no current stock everything comes direct from manufacturer in Shenzhen." - Well, it seems the local stock was present, at least till 8th of June... Bur it was shipped back to China, now back again to Europe.

My TNT tracking info just changed to "Call TNT"... something fishy... TNT system probably brought down by people trying to track their iphone! lol

And now the TNT tracking site is unavailable... sigh

Guess everybody is indeed trying to track their iPhone 🙂

I suppose TNT has been showing something they were not suppose to, on top of some shipping issues. I mean, look at the tracking history that I've posted before: it really looks like a pull out from a local depot (Italy), return to factory (China) then reshipped to end destination (in this case UK).

It's only on 2nd of July they shipped mine:

Date Time Location Status
03 Jul 2010 09:13:19 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:59:30 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:26:59 Shenzhen Shipment In Transit.
02 Jul 2010 04:40:56 Shenzhen Shipment Collected From Sender.

My order was to be despatched 2nd July for delivery 5-6th July but has now been pushed back to 14-15th july, on order tracking site it said despatched 1st July to customer/final destination ..... rang apple to cancel order but they said that as the item had been despatched to me that i couldn't cancel, my argument was that an item despatched on the 1st July that should arrive at my door by 5th to 6th July cannot possibly be still enroute as of 1st July and take till 15th July to arrive??? Never thought i'd say this but i wish i'd not bothered now cos it'll be 3 weeks after launch that i might have my phone ..... oh and apple rep also said that delay is in no way for upgrade to manufacturing process to rectify signal loss problems..... I had to get that dig in 😉

"oh and apple rep also said that delay is in no way for upgrade to manufacturing process to rectify signal loss problems....." - Yeah, I believe it wasn't, they had 2 weeks for this 🙂

Yes !
05 Jul 2010 14:49:41 Arnhem Hub Shipment In Transit.

Never been so happy to see an entry in a tracking log. I'm only in France for this week, so if it doesn't get delivered this week, I have no clue what to do...

05 Jul 2010 15:17:13 Arnhem Hub Shipment In Transit.

WOHO!!:D stared to get abit scared when some were getting their delivery date pushed back to July 14-15:/

Fideba (hello co-Belgian! :)), what does the rest of your tracking log look like? Hopefully I get an update very soon as well then...

Message was edited by: Lizzy85