Mysterious Data Usage in Middle of Night

Each night, between 1:00 AM and 3:00 AM, I've noticed data usage of approximately 20 MB's. As a result, I've been forced to upgrade to the 2 GB plan, which I'm OK with, I guess. However, 20 MB's times 30 days = 600 MB's! That's over 25% of my alloted usage for the month, completely NOT on my behalf! Ouch!

Unfortunately, in my line of work, I cannot simply turn off cellular data or turn off the phone entirely (as instructed by AT&T). I need to accept emails at anytime, day or night.

When I setup my phone, I specifically opted out of sending diagnostic data to Apple, in order to avoid any erroneous data usage.

Is anyone else noticing this? Is there any way to avoid this?

Thanks!

Posted on Jul 8, 2010 5:08 AM

Reply
50 replies

Jul 23, 2010 1:18 AM in response to studmonkey

This nightly data transfer isnt just an AT&T issue. Nor is it exclusively iPhone 4. I am in the UK, carrier is O2. My phone was showing 1.2gb of data used in a week, but when I called O2 to query this, i was told my data usage was about 19mb from 15th July to 22nd July. He also said that every midnight, there was a data transfer of between 1 and 5mb!
I asked him to check my previous bills which he did and even when I had my iPhone 3 the same data was being transferred at midnight every day and has been doing so since April 2009. I always had an unlimited Data plan so never needed to check before.
Now, all new data plans with O2 have a 500mb cap.
My total data usage per month since April 09 ranges from 54 mb to 325mb with an average of about 150mb, most of this appears to be the midnight data usage. He could give no explanation as to why that happened, he had no access ( Data protection act!!!) to analyse my data use either.

He also said that when the phone goes into standby it turns off WiFi so all data used then will count against your monthly limit.

I have a Mobile Me account. I wonder if that is syncing at midnight and causing the nighly data usage. I am trying to get hold of Apple to see if that is possible. Still waiting........

Does anybody else with the nightly data transfer issue have a Mobile Me account?

Jul 23, 2010 1:57 AM in response to Allan Macdonald

I just got off with chatting to Mobile me support.
He confirmed that my Mobile me account syncs every midnight and that the data usage is correct ( up to 5mb) Looks like the mysterious data usage isnt a mystery anymore, well, not to me!

He told me to change to manual sync, as follows. "Once you set it to Manual, once you have wi-fi on, change it back to sync every 24 hours or ever how long. Power off the phone and back on and this will change the time"

I will probably look at a way to keep my phone from going into standby every night so data usage is via my WiFi link not the carriers.
Allan

Jul 23, 2010 4:49 AM in response to Allan Macdonald

I don't have a MobileMe account and I see the data trasnfers too.

Maybe there should be a user option to turn off wifi when the phone goes to standby/sleep if this is the culprit.

However over the last few days, the transfers have happened during the day when I know I wasn't on the phone.

Has anyone actually been charged for going over their limit? It is interesting that the usage stated on my phone is different than the usage on the AT&T website and they should be the same since I reset the usage on the billing date.

Jul 23, 2010 6:15 PM in response to Allan Macdonald

Allan

That would be great except that I have several small charges during the day and then larger charges during time of non-use. If they waited then there should only be 1 charge daily.

BTW, What AT&T says online is totally different from what my phone says has been sent and received. How is this data going over 3G and not showing up in the iphone usage lists?

Nov 3, 2010 7:50 AM in response to Stephend7

I too have trouble with mysterious data usage on my 3GS in the middle of the night but not my 4. I intended to get a 200 MB plan for the 3GS until it used over 500 MB in the first week! It continues to do this and just last week it used 732 MB ... yes 732MB while we were sleeping! Other times it gets 100-200 mbs.

All apps get closed on this phone regularly, location service is off and any email(one account) is set to fetch - nothing is set to push. Facebook app is not on this phone.

I called apple, they were very helpful and actually replaced the phone and simm card. This didn't fix the problem. I made multiple calls to AT&T and they don't have an answer either. Fortunately I have the phone on an unlimited plan and continues to eat data at ridiculous quantities.

There are only a couple of apps on this phone and all of them are also on the iphone 4. The iphone 4 has all location services on, is synced with my work calendar and email (fetch only) and used 7 mb last month. What's up?

If anyone has any thoughts, please post them!

Aug 18, 2011 8:25 PM in response to dimiko

I have a thought! I had a 100+MB overnight data usage 'event' in the first week on a 3gs/AT&T on a 200MB plan. I've read all the forums about turning everything off. So why bother having a smartphone then? Apple has simply missed the mark. Their products are incompatible with infrequent internet phone users. You buy a low data plan thinking that you don't access the net or use email etc. on the phone outside your Wi-Fi only to find you get sucked dry in sleep mode.


We'll AT&T said we could return the 3gs within a month if it didn't work. Well guess what? This 3gs POS is going back to AT&T tomorrow...

Aug 19, 2011 3:07 AM in response to patricia annette

i'm almost positive there has to be something turned on in your phone. i have the att 200mb plan and use my phone regularly and have never gone over 200mb. i even went on a 10 day roadtrip recently and used it way more than usual and didn't go over. i will say i don't stream video or audio unless on wifi, and i don't have email on my phone but other than that i'm a regular user. my wife has email on hers and she still only went over 200mb once. why don't you do a thorough check of your settings before returning the phone.

Dec 5, 2011 11:35 AM in response to ramellam

My daughter is having the same issue right now. Did you find out what's going on? When I called ATT they said her phone's been hacked and told us to be careful using public Wifi. I'm sure lots people uses public Wifi these days since it's free and convenient when you are away from home. ATT agreed to refund us extra data charges but these activties are still happening even though she truned off Wifi....

Mar 29, 2012 10:13 AM in response to ramellam

Hi all, just been reading through this thread as I'm on a bit of a Data Usage quest myself and I think I've found a quick solution.


Firstly, turn of all your data usage and reports, these will run randomly and as we've found out, the phones go into cellular data mode as soon as they are put into sleep mode. These reports can run at any given time and can easily use up a large chunk of your data when accumulated. Those settings are through General > About.

Scroll to the bottom of this page and into Diagnostics and Usage BUT as below, there is yet another setting for this further in another area. Set these to Don't Send.


Seeing as the phones go into cellular mode when they are in sleep mode, so they instantly start processing any data as cellular data, make sure your email and notifications are on manual only instead of auto-fetch as once any updates are noticed on a server, the phone will fetch those updates as well but also, go into:


Setting > Location Services


Scroll to the bottom and look for System Services


Turn off the options for DIAGNOSTICS AND USAGE.

Turn off the options for Location Based iAds

Turn off the options for traffic


I had the very same issue as so many seem to be having with extra high data usage through the night, around 70 - 80Mb which was killing my 200Mb data plan initially setup as I use an approx 90% WiFi connection. We've now already upgraded my plan to a 3Gig plan to avoid over-use and extra charges but now finding these settings, the phone barely uses 300Kb in any one day.


Something to try and would love to hear any more feedback if this helps you all too 😉


Neil

Mar 29, 2012 10:16 AM in response to ramellam

Hi all, just been reading through this thread as I'm on a bit of a Data Usage quest myself and I think I've found a quick solution.


Firstly, turn of all your data usage and reports, these will run randomly and as we've found out, the phones go into cellular data mode as soon as they are put into sleep mode. These reports can run at any given time and can easily use up a large chunk of your data when accumulated. Those settings are through General > About.

Scroll to the bottom of this page and into Diagnostics and Usage BUT as below, there is yet another setting for this further in another area. Set these to Don't Send.


Seeing as the phones go into cellular mode when they are in sleep mode, so they instantly start processing any data as cellular data, make sure your email and notifications are on manual only instead of auto-fetch as once any updates are noticed on a server, the phone will fetch those updates as well but also, go into:


Setting > Location Services


Scroll to the bottom and look for System Services


Turn off the options for DIAGNOSTICS AND USAGE.

Turn off the options for Location Based iAds

Turn off the options for traffic


I had the very same issue as so many seem to be having with extra high data usage through the night, around 70 - 80Mb which was killing my 200Mb data plan initially setup as I use an approx 90% WiFi connection. We've now already upgraded my plan to a 3Gig plan to avoid over-use and extra charges but now finding these settings, the phone barely uses 300Kb in any one day.


Something to try and would love to hear any more feedback if this helps you all too 😉


Neil

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Mysterious Data Usage in Middle of Night

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