IPhone 4 Bluetooth Issues

IPhone 4 doesn't allow reasonable range and other issues with bluetooth headset. Fyi, tried with Apple Bluetooth headset which worked perfectly with IPhone 3G & IPhone 3G-S. Issue, you can have IPhone 4 in shirt or pant pocket and bluetooth will disconnect. Also, you can have IPhone 4 inside car and close the door while standing right outside the door and bluetooth disconnects. This never happened with previous models including IPhone 3G-S with IOS 4 installed.

Other bluetooth issues: as others reported - muffled sound quality to person your talking to. Time delays and disconnects with bluetooth Uconnect. IPhone 4 won't let you change between your car audio phone feature back to IPhone 4 without freezing.

IPhone 4,, iOS 4, Bluetooth Issues

Posted on Jul 8, 2010 3:24 PM

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631 replies

Mar 3, 2011 3:49 PM in response to bryancarter

I have had the same issues, and with 4 different headsets (including Plantronics Pro)...people couldn't hear me, I had to hold the iPhone within 2 feet of my face, constant connecting/disconnecting, etc. Made an appointment with a Genius for tonight, but then found this thread.
MY PHONE WORKS NOW.
I did both the RESET through Settings>General>Reset Network, as well as restoring my phone to FACTORY SETTINGS via iTunes, then set up my iPhone 4 all over again from scratch (selected apps, etc.)
As soon as I reset it (both through Settings and through iTunes), I tested it and found that BlueTooth had WAY MORE RANGE, and people could hear me, even 20+ feet away!
I hope it lasts, but it works for now.
IF YOU ARE HAVING THIS PROBLEM, DON'T DESPAIR! I seemed to have fixed it without going into the store, etc.

Mar 3, 2011 6:56 PM in response to JeePeeLee

JeePeeLee wrote:
I have had the same issues, and with 4 different headsets (including Plantronics Pro)...people couldn't hear me, I had to hold the iPhone within 2 feet of my face, constant connecting/disconnecting, etc. Made an appointment with a Genius for tonight, but then found this thread.
MY PHONE WORKS NOW.
I did both the RESET through Settings>General>Reset Network, as well as restoring my phone to FACTORY SETTINGS via iTunes, then set up my iPhone 4 all over again from scratch (selected apps, etc.)
As soon as I reset it (both through Settings and through iTunes), I tested it and found that BlueTooth had WAY MORE RANGE, and people could hear me, even 20+ feet away!
I hope it lasts, but it works for now.
IF YOU ARE HAVING THIS PROBLEM, DON'T DESPAIR! I seemed to have fixed it without going into the store, etc.


I'm glad you're having success, but this is the same kind of thing that most of us have experienced. Resetting the phone will give temporary relief, but the issue has always returned. I've even had success for up to 2 or 3 weeks, but the issue returns and I have poor bluetooth performance once again. I feel like Apple should provide a permanent fix for the issue. Resetting my phone every few weeks is not an acceptable solution.

Thanks

Mar 4, 2011 7:24 AM in response to Barry Jive

Barry Jive wrote:
JeePeeLee wrote:
I have had the same issues, and with 4 different headsets (including Plantronics Pro)...people couldn't hear me, I had to hold the iPhone within 2 feet of my face, constant connecting/disconnecting, etc. Made an appointment with a Genius for tonight, but then found this thread.
MY PHONE WORKS NOW.
I did both the RESET through Settings>General>Reset Network, as well as restoring my phone to FACTORY SETTINGS via iTunes, then set up my iPhone 4 all over again from scratch (selected apps, etc.)
As soon as I reset it (both through Settings and through iTunes), I tested it and found that BlueTooth had WAY MORE RANGE, and people could hear me, even 20+ feet away!
I hope it lasts, but it works for now.
IF YOU ARE HAVING THIS PROBLEM, DON'T DESPAIR! I seemed to have fixed it without going into the store, etc.


I'm glad you're having success, but this is the same kind of thing that most of us have experienced. Resetting the phone will give temporary relief, but the issue has always returned. I've even had success for up to 2 or 3 weeks, but the issue returns and I have poor bluetooth performance once again. I feel like Apple should provide a permanent fix for the issue. Resetting my phone every few weeks is not an acceptable solution.

Thanks


Agreed, the issues will return, I can turn my phone and headset off for a little while, then turn then phone back on, then a little bit later turn the headset back on and I have 50% success ratio with that, then I need to redo it every 24 hours or so. In any case, that is unacceptable, There are times it is working fine, then the next call they cannot hear me.

Mar 5, 2011 9:17 AM in response to bryancarter

I upgraded to the 4.3 Gold Master (found it after a quick Google search) and set up my phone as a new phone (not from backup). After 1 day of heavy usage (4+ hours of calls), no issues with my Plantronics Voyager Pro+ whatsoever.

That being said, I'm not overly optimistic that the problem won't return, as it usually does over a period of time (which makes no sense). I've been hopeful with each iOS release and have been repeatedly let down. Interesting that Apple made no mention of any Bluetooth bug fixes in that Wiki article you linked to. That's a huge let down if they truly didn't work on fixing any of these bugs whatsoever in 4.3.

Mar 5, 2011 9:18 AM in response to shoeshine boy

Well, it's been more than a year now, I have yet to see a fix for the bluetooth connectivity issue. I have heard it will be on the next update until I am sick of it. When are we going to see a fix for this? We all paid big money for these phones, many of us after having the 3 and the 3GS. I could have bought a new computer for what I paid for my iphone. There is no excuse for taking a step back in bluetooth technology. When I called Apple support last year, the answer was "Why don't you just use the corded headset that came with your phone?"

Mar 6, 2011 9:49 AM in response to bryancarter

I have an iPhone 3GS and a Jawbone Icon. Used to work together fine, until I loaded iOS 4.2. Now, the bluetooth range is about one foot. Even having the phone in a shirt pocket on the other side of my body causes the signal to break up. Pairing the same headset with my wife's identical phone, but which is still at iOS 4.1, works perfectly - as in up to 30 feet away. Clearly, this is an iOS issue.

Surprising that Apple does not fix this, as I'm sure some enterprising litigant will eventually blame their car accident on the fact that Apple knowing marketed a telephone that does not work reliably with headsets.

I love the iPhone, but the failure to correct this problem is certainly a good reason to look at phones from other makers.

Mar 9, 2011 12:58 AM in response to bryancarter

Well, I need a phone - to make phone calls and not to play with apps. But the iPhone is the worst mobile I ever had, esp. with bluetooth driving me nuts. Not only the permanent disconnecting problems if you turn your head or put your iPhone in your coat or if a bird flies by - whatever, every headset I tried keeps disconnecting. The worst thing is to disable the voice control every time the headset reconnects. This is just plain stupid.
For people that need a phone to make phone calls - I have to strongly recommend against an iPhone as long as Apple won't fix this issue.
And yes, I tried several headsets. Plantronics, Sony, Jabra - none is working without those problems. Even my oldest mobile (a SE) with bluetooth was way better than an iPhone 4. 2m distance and my headsets drop. Ridiculous.

Mar 9, 2011 4:24 PM in response to bryancarter

I installed iOS 4.3 today, a straight update without restoring as a new phone. I'll update as time passes.

For what it's worth, I seem to have had better BT performance over the past few days before updating. The only thing I can think of that changed is that I deleted the "Mint" app. It makes no sense why that would cause the problem, but it's the only thing that's really changed. Anyone else using the Mint app, by chance?

Also I'll go on record and say that ever since Mint was bought by Intuit, they've gone downhill FAST.

Crossing my fingers...

bj

Mar 12, 2011 1:39 PM in response to bryancarter

I upgraded my iPhone 4 to iOS 4.3, with trembling hands. I tested with my Jawbone, after deleting it on the iP4 then rediscovering it. With the Jawbone's noise canceling feature engaged, I get the same old crap 4.2 signal. I then shut off noise canceling on the Jawbone and I get a decent signal. Obviously my Jawbone worked flawlessly with my old iPhone 3, on pre-4.2 iOS.

I then deleted and rediscovered my Moto H350. The H350 doesn't have noise canceling so I didn't need to worry about that. The voice signal was okay on the H350, with good range, and no disconnects when I put the iP4 in my pocket, or when I walk outside.

So I guess Apple engineers are smart enough to now get basic BT working, but aren't smart enough to make their iPhones work with smart BT headsets.

Mar 12, 2011 2:10 PM in response to bryancarter

Apple, it's one thing to fumble the ball for 8 months on this widespread bluetooth functionality issue. That failure comes under the simple heading of engineering incompetence. It's sad. I never thought in a million years I'd be using the phrase 'engineering incompetence' to describe Apple.

The gritty fact is, you are also PRETENDING that this problem doesn't EXIST. Your attitude is amazingly unprofessional, indicates brand-management arrogance and, in my opinion, is unethical.

Apple, I'm guessing that your legal counsel is telling you to continue to pretend. Can your legal counsel spell "Class Action"? Get them a dictionary and suggest strongly that they look up the phrase.

Maybe it's your product managers. Are they continuing to tell you that the huddled masses will continue to grumble but endure. Ask them if they understand “market erosion”. They are clearly minimizing the heavy brand-awareness penalty you are going to incur when one of the major news outlets picks up this story and runs headlines.

Apple, wake up. You are better than this.

At least there was a time when you were.

Mar 14, 2011 10:55 PM in response to bryancarter

Back to the topic at hand, BT dys-functionality.

I have had the same problems described throughout. I notice that people I call almost always have trouble hearing me on any of my BT headsets, and even have trouble when I am using the "speaker" function without BT at all, holding the phone not far from my mouth, in a position that never caused a problem with the 3GS.

My iPhone 4.0 was replaced by Apple once, due to the BT problem. The replacement does not work any better than the first one did (and it cost me $29.00 to get it). Having read everything above, it seems like there is no point in trying to get another replacement, since the new one won't work either.

BT is really important to me - I use it at the gym and in the car and on the street. I hate holding my phone, and I don't like corded headsets. If I knew that BT would never work right, I really don't know if I would have gone with Apple, as much as I have been a passionate fan. I have been an iPhone apostle - and now I think I misled a lot of people. This whole thing is extremely disappointing, especially because Apple has, by its silence, shown that my loyalty was seriously misplaced.

Mar 15, 2011 10:23 AM in response to bryancarter

I have an iphone 4 and have not had any success with the quality of the audio with the Icon...I was told that it was the Jawbone itself, so I paired it with my work phone and the ICON was crystal clear. I am disappointed that I purchased the 4 b/c bluetooth is critical to me.

I really hope Apple can address this with an IOS update, but I am loosing hope that this is a flawed design.

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IPhone 4 Bluetooth Issues

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