You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4 people cant hear me during calls.

I recently have been having issues with people hearing me when i call them or i receive their calls. My sound works perfectly through Facetime and thru mic apps. What gives? Do I need to return my iphone to have this fixed? Resetting has not fixed the problem. =(

iphone 4, iOS 4

Posted on Jul 8, 2010 6:57 PM

Reply
464 replies

Jan 20, 2013 9:27 PM in response to wrecktify

Hello everyone!
I'm 16 and female (women can be talented with this stuff) and i got an iphone 4 recently from a friend which was very damaged i managed to fix it all by myself with with just buying new screens off ebay and other parts i needed and replaces it all myself it saved me around $300 from getting it repaired at shops.

But yet I still had the problem of when i called people they could not hear me and my voice echoed back to me but when i recorded my own voice i could hear myself perfectly when i played it back. I was researching for about 3 days non stop on all these things like the paper trick and i came across this IC chip one so taking apart my phone as carefully as i can i got to the mother board from there i opened the silver casing protecting the underneath of the mother board and all you need to do is put a little plastic bit or cardboard ontop of that to pressurise the IC chip as it is only welded on slightly and if you drop your phone it can come loose. Heres the youtube video i watched http://http://www.youtube.com/watch?v=prSZ9yJnofY. After i did this i put it all back together but left the back off and i started looking up why the viabrator in my phone was not working so i found an easy solution to that where you undo the screws and flick the little silver things up ever so slightly and moved this tape stuff out of the way and then i flicked the little switch on the side of my phone and it worked agian! I tried calling my own phone aswell and it worked agian! I dont think the viabrator has anything to do with the out going voice thing but its what i did which made it work! So try the IC chip trick and see if it works! The paper trick never worked for me or tapping the phone or anything but th IC chip did!

Jan 30, 2013 12:42 PM in response to wrecktify

I experienced this problem with the refurbished phone i got for 150$ after water damaging my original one. I couldn't make sure for a while whether the problem is me or the other party (to my luck i had the problem with the calls to the same person all the time) in the end it got worse.


I took it to the apple store after 2 months from date of purchase and they reproduced the same problem in first try and and i walked out with a new (refurbished) phone in less than 10 minutes.

Feb 4, 2013 4:01 PM in response to wrecktify

I've read this thread and was thinking my Iphone was failing due the bad contact of the IC component. BUT Ive carefully done some tests and noticed the mic was still working on calls. If I put my mouth next the mic the caller can listen but I really have to close to It. Furthermore enabling the voice talk and disabling next the calls seem to work fine and person then can hear me. Dont know If it was caused by IOS 6.1 since appears to be a software problem.


Can people who had the IC issue confirm if the other part couldnt hear nothing even a low/unclear sound ?

Mar 17, 2013 9:59 PM in response to wrecktify

Yup same thing - my £500 iphone4 basically no longer functions as a phone. All anyone can hear on the other end of a line is static but I can hear them perfectly. Voice memo works. My voice can be heard on Skype, too. I had the phone opened, microphone changed, but the problem continues. NB the problem is intermittent suggesting there is indeed a hardware pressure problem. I also find that the sounds on my phone stop functioning i.e. when it's turned on and off, email received etc. - perhaps a secondary problem but the two definitely coincide. There are now 29 pages on this forum of people facing the same difficulty. Is Apple going to acknowledge this problem and do something about it? These models should be recalled and replaced. I've just fired off a note to a friend on the tech desk at the New York Times bureau in Califonira to that effect. As my phone is no longer under warranty I now plan to send the phone back to Apple (I live in India) and ask that they replace it. Let's see what happens. I'm not about to let this slide, Apple. Not given how much I paid for your product.

Mar 18, 2013 3:48 AM in response to Tarquin Hall

Is yours 4s? Have you recently updated to 6.1 or 6.1.2?


Looks like apple is kiding with us. Ive had this problem since Ios 6.1 and now after 3 days I ulgraded to 6.1.2 this ****** issue has returned. Again the other part will listen me if I scream HELLOOo in the first second and then everything works fine or if I wait 1 minute but none can wait that.


Im really angry with this company always they mess up after each update


What are we gonna do folks??

Apr 3, 2013 8:14 AM in response to wrecktify

I have had the same problem since updating to 6.1.3, I called Apple, they asked me to reset my phone which I did, and after all their testing they told me that it was a speaker issue, I told them that i could make a call from skype and Viber, and I can record voice notes, but they still told me it was a speaker issue and told me that i would have to take my phone into a store and get a replacement for around £120. This is disgraceful from apple, you spend hundreds of pounds or dollars on a phone and when it goes wrong they dont wanna know. Never gonna buy another apple product again.

Apr 3, 2013 8:23 AM in response to fiaz786

This is ****** annoying. We update to the last IOS and they come and tell the problem has to do with hardware and/or mic, speaker? That´s really bad. I´ve updated mine with 6.1.3 and didnt get any problem til now. It seems It´s like a bug that happens sometimes and not always a hardware problem. I can figure what you´re thinking about Apple support. Maybe they wont find the problem I bet they wont, since It´s a matter of software bug.

May 16, 2013 10:33 PM in response to wrecktify

I went to the Apple Store and told them about the issue. The "genius" told me that since I don't have data...that might be the problem...because the data frequency works together with the calling frequency...and since I don't have data he can't run full diagnostic tests on it. But why does a phone need to have data to work like a phone (i.e. make calls where the person on the other line can hear me).


From the number of replies on this thread, it is evident that many people are experiencing the same issue...so unless no one here has data on their phones...that can't possibly be the reason. Clearly there is a problem with the iphone and Apple needs to be responsible for their product's flaws. I only got the iphone even though it is more expensive than other smartphones because it was supposed to be reliable and the after-service support was supposed to be helpful.


Not only is Apple not willing to admit their mistake, but it is taking advantage of us by forcing us to purchase a replacement instead of fixing the problem they created. How will I know the replacement won't give me the same problem again in two weeks? As of right now, I will not purchase another Apple product. They have been a complete disappointment. How can they expect their customers to be loyal to them when they don't give them any reason to do so?

Jun 26, 2013 9:29 AM in response to wrecktify

Well, same issue as everyone else.


Brought it to Apple, couldn't find anything, just said "You know, it's old." and said I could pay $150 for a refurb.


Also commented on the fact that my phone still looks brand new. Which it does. I'm neurotic about my electronics. Not a speck on the phone, scratch nick nothing. Never been dropped. Never been abused. It's just the way I am with my electronics. So I know that this is not a "user error" or misuse of the equipment.


Cardboard trick is working for now.


So many people have the same issue, and this piece of cardboard is what fixes it.


What this tells me: faulty manufacturing. I used to work at Dupont as a waveguide fabricator, and several other positions for producing polymer-based planar lightwave circuits, fiber-optic components such as VOA switches, and silica-based devices such as AWG. I know standard of quality. I would not stamp this iPhone the equivalent of ISO 9000. For that, 99.9% is not good enough. And this is not good enough.


And what frustrates me is that this is a $700+ piece of equipment. Granted I didn't pay that much up front, but I entered into a 2 year contract to subsidize that cost. So, I did pay it in full. That was my goal, to pay it in full, and after those 2 years I would have my own equipment that I could bring to whatever carrier I would choose.


But Apple is telling me they don't expect the equipment to work after the two year period that it takes to pay for it? That now that it's mine paid in full, it's "Too old" and I should expect these kinds of issues?


Look how many people have this issue! Not just in this forum,. Google "iPhone 4 nobody can hear me." Unbelievable. And there would be even more if we, in general, weren't so "consumer hungry" for the next thing that so many of traded up as soon as our 2 year contract ended. If more people held onto their iPhone 4, just imagine how many more people would be having this issue.


I apologize for wanting to keep my old phone and expecting it to last a reasonable amount of time.


Frustrated.


<Edited By Host>

Iphone 4 people cant hear me during calls.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.