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unable to access router homepage via Safari browser but was able to access using the same IP 192.168.1.1 on Chrome browser

unable to access router homepage via Safari browser but was able to access using the same IP 192.168.1.1 on Chrome browser.


How can I fix this?


MacBook Pro Retina (2015 and later)

Posted on Dec 6, 2018 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2018 5:29 PM

Try disabling any extensions. Quit/reopen Safari and test.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information

1 reply
Question marked as Top-ranking reply

Dec 6, 2018 5:29 PM in response to Jeremycv

Try disabling any extensions. Quit/reopen Safari and test.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information

unable to access router homepage via Safari browser but was able to access using the same IP 192.168.1.1 on Chrome browser

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