Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kbush18 Author

Level 1

4 points

Account refund

iTunes wont let my phone update unless I pay for their subscription. WHY?

iPhone XS

Posted on Dec 6, 2018 7:17 PM

Similar questions

iPhone i need to dispute on the apple iTunes. I want refund back on the card and for subscriptions to be fully canceled
73 2
iphone6 I have an iphone6 and I had 5 updates on the Apple app store. and all of a sudden 5 msges stating: they can’t be updated because I either got a refund or bought the app with another Apple ID.......this has never happened before. Help!
67 1
How to make an iTunes refund? Good evening dear technician support team. hope, you are doing well my main problem, that I am a new user of Apple product Please, I don’t want iTunes on my phone . I was in museum when they took my money Here is screenshot Please remove my account from ITunes and make refund if it is possible with best regards Yuliya [Edited by Moderator]
93 1

1 reply

King_Penguin

Level 10

334,144 points

Dec 7, 2018 12:17 AM in response to Kbush18

Won't let you update what, and pay for what subscription ? Obviously if you owe iTunes money you will have to pay what you owe before you will be able to download anything else on the account.

Account refund

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up