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imei number

i use iphone5s.but my phone imei number not showing.no service in phone.

Posted on Dec 6, 2018 7:58 PM

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Question marked as Best reply

Posted on Dec 6, 2018 8:31 PM

Reset network settings.


If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can't connect to a cellular network or cellular data, follow these steps:


Check your coverage area

Make sure that you're in an area with cellular network coverage. Then follow these steps:

  • To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.

Restart your iPhone or iPad

Restart your device. If you're not sure how to do this, follow these steps.



Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.



Take out the SIM card and put it back in

If the SIM card is damaged, or doesn't fit in the SIM tray, contact your carrier. Learn more about removing your SIM card.



Reset your Network Settings.

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.



Update your iPhone or iPad

Update your iPhone or iPad to the latest version of iOS.



Contact your carrier 

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier's service page, use the Apple carrier-supportarticle or an online search engine.

2 replies
Question marked as Best reply

Dec 6, 2018 8:31 PM in response to islam194

Reset network settings.


If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can't connect to a cellular network or cellular data, follow these steps:


Check your coverage area

Make sure that you're in an area with cellular network coverage. Then follow these steps:

  • To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.

Restart your iPhone or iPad

Restart your device. If you're not sure how to do this, follow these steps.



Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.



Take out the SIM card and put it back in

If the SIM card is damaged, or doesn't fit in the SIM tray, contact your carrier. Learn more about removing your SIM card.



Reset your Network Settings.

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.



Update your iPhone or iPad

Update your iPhone or iPad to the latest version of iOS.



Contact your carrier 

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier's service page, use the Apple carrier-supportarticle or an online search engine.

imei number

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