Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

PUBG MOBILE

Hi, my name is yoko146. I had received Receipt of PUBG MOBILE Coin Ultimate Pack (1,000,000)


Order ID UV7687872

Document NO 120904219771

which I might have pressed by mistake when I changed the screen.


So, I tried to cancel the order online in the section of Cancel And Manage Subscriptions (It is typed no "r" between c and i), but they ask bunch of questions including credit card information and bank account not only the name of the bank and account number, but my password and more questions popped up..

At that moment I stopped to input my information.

I subscribed only monthly music about $10 and iCloud, which is deducted from the credit card.

How can I cancel the above order without giving them all my bank information?


Thank you so much.

Yoko146

Posted on Dec 11, 2018 1:30 PM

Reply
Question marked as Best reply

Posted on Dec 11, 2018 1:33 PM

The spot I Yoko146 might have pressed by mistake is below:


PUBG MOBILE 17+

OFFICIAL PUBG ON MOBILE

Tencent Mobile International Limited

    • #2 in Strategy
    •  4.4, 264K Ratings


1 reply

PUBG MOBILE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.