Issue with Colorfy Plus

Hey guys,


I have an issue here. I downloaded this app from the App Store Colorfy Plus and I used its trial version. I deleted it right after - since I just didn't need it. But now I got the $10 invoice in the App Store – but I didn't use the app at all.


Therefore now I can't download any other apps (even free ones) from App Store until I pay for the subscription.


I would appreciate your help.

iPhone 6s Plus

Posted on Dec 12, 2018 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2018 5:14 AM

Check your subscriptions.


Purchases - View, change, or cancel your subscriptions






Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.




If you have received a confirmation email, click the Report a problem link at the bottom.




Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide







1 reply
Question marked as Top-ranking reply

Dec 12, 2018 5:14 AM in response to eugenietyan

Check your subscriptions.


Purchases - View, change, or cancel your subscriptions






Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.




If you have received a confirmation email, click the Report a problem link at the bottom.




Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide







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Issue with Colorfy Plus

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