Hi i purchased subscription but can not use

i purchased app called pixaloop on 17th of august. but after 2day i couldn't access to pixaloop pro which i subscripted.

iPhone X

Posted on Aug 25, 2019 5:27 AM

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Posted on Aug 25, 2019 7:10 AM

Have you looked on the developer's website for a FAQ/help section and/or contacted the developer ? If they can't or won't help contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 25, 2019 7:10 AM in response to sungkwang

Have you looked on the developer's website for a FAQ/help section and/or contacted the developer ? If they can't or won't help contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Hi i purchased subscription but can not use

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