Syncing from iPhone 6 to iPhone xr
I just purchased a new IphoneXR from Xfininty and want to move everything from the my old iPhone 6 (my wife is going to use it). It is backed up to the cloud. They did a little bit at the store and told me take it home and plug it in and it would sync overnight, which is what happened when I got the 6. It didn't sync. I went back to the store and complained, They said Apple changed their policy about two years ago and only those apps with apple ids get synced. I have to download everything myself!! That does appear to be what I read on the Apple website. I basically want to move everything on my 6 to the XR (except the new phone number that has been put on the old phone). Any help would be appreciated.
iPhone XR