iPad video downloading error
I’m trying to download a video from photos to a shared album and keep getting download error code. Usually videos download without any problems. I have an IPad Mini. Help please.
User profile for user:
CarlAVII
User level:
Community Specialist
Hi torkat,
It sounds like you're having some trouble with downloading content from a shared album. I know sharing albums is fun, and I want to help you with viewing the shared content.
Let's start by trying to force Photos to close and restarting your iPad.
Here's how:
How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support
If that's not gotten that working, let's make sure your iPad software is up-to-date:
Update your iPhone, iPad, or iPod touch - Apple Support
Let me know if that solves it for you. If not, let me know what the error you're seeing is, and if this is happening on just one Wi-Fi network or many. It might also be helpful to know if this is affecting all content in the shared album, all shared albums, or just one specific video.
Thanks for using the Apple Support Communities.