The Bank of America App (BofA App) in my iPhone 6s is no longer working. When I touch the app to open, it just vanishes before I could type in the ID and Pass-code. Any ideas on how to resolve this will be highly appreciated. Thank you!
Restart your iPhone:
Restart your iPhone, iPad, or iPod touch - Apple Support
If that does not help, delete the app and re-download it.
If that does not help, contact the app developer.
Any ideas on how to contact the BofA App developer?
On your iPhone, open the App Store and locate this app. Usually near the bottom (under "Information") there is information on how to contact them, but not always. You can also try going directly to BofA, but try the App Store first since it is probably not BofA who actually created the app.
B of A has direct support for the app. You can log onto bofa.com and use Contact Us, but the direct phone number for mobile banking support is 800.933.6262
Oops, replied to the wrong post. Oh, well.
Thank you for your prompt response. I've done all that - Turned off my iPhons 6s, powered it back on, deleted the app, re-downloaded it, and yet the problems continues. Strange. Any ideas on how to contact the BofA App developer? Thank you.
I called the BofA Mobile banking support. The agent said they've not had any reports of the issue like the one I raised. The problem is still there. I've deleted the BofA app and re-downloaded and re-opened it (a number of times), yet the glitch continues. When I touch the app to open, it opens but then vanishes, doesn't let me type in the ID and Passcode. At one point, I was even able to get to the point of responding to the first security question, and then it vanished.... Still seeking for help. Thank you all!
Thanks. I'll try that!
Thank you. I'll try that
Thank you for the info. I'll contact BofA.
Delete it and reload it.
The Bank of America App (BofA App) in my iPhone 6s is no longer working. When I touch the app to open, it just vanishes before I could type in the ID and Passcode. Any ideas on how to resolve this will be highly appreciated. Thank you!
