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Safari won't force quit or go into the trash

Suddenly Safari started acting crazy now it won't quit. I can't force it using Force Quit Applications, no response. I also can't quit using Activity Monitor, as I did force quit the Finder. What to do now?? I bought my MacBook Air in 2015

MacBook Air (2018 or later)

Posted on Dec 12, 2018 6:14 PM

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Question marked as Best reply

Posted on Dec 12, 2018 7:23 PM

Try restarting the computer. If it hangs and won't restart, shut the computer down using the power button. Then try a restart. If Safari continues to lock up, Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Worst case, boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.




Reinstall from macOS Recovery




OS X Recovery




OS X Recovery (2)


 

1 reply
Question marked as Best reply

Dec 12, 2018 7:23 PM in response to jackiestjoan

Try restarting the computer. If it hangs and won't restart, shut the computer down using the power button. Then try a restart. If Safari continues to lock up, Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Worst case, boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.




Reinstall from macOS Recovery




OS X Recovery




OS X Recovery (2)


 

Safari won't force quit or go into the trash

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