email change

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Level 1

8 points

email change

I have had to change my ID email and password, this was sucessul on my ipad and S6 but my S4 is asking me to sign in with my old email address and will not accept my password. any suggestions

Posted on Dec 13, 2018 7:00 AM

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Answer 1

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Eric Root

Level 10

684,045 points

Dec 13, 2018 7:48 AM in response to montycyprus

If you have changed your ID/password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support

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Answer 2

montycyprus Author

Level 1

8 points

Dec 13, 2018 10:49 AM in response to Eric Root

Thanks for your help, I think i'm sorted now, the main problem was my iphone 4. maybe it's not supported now so doesn't sync with my other devices when I make changes

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Answer 3

Eric Root

Level 10

684,045 points

Dec 13, 2018 11:16 AM in response to montycyprus

You are welcome. If you made a change in your Apple ID, it applies to all devices/computers, but you have to manually change each one.

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email change

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