Forgot recovery key
Help me please.
Forgot password and recovery key for macbook.
In website https://appleid.apple.com/account/manage missing function restore or reset.
What can be in this case?
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Help me please.
Forgot password and recovery key for macbook.
In website https://appleid.apple.com/account/manage missing function restore or reset.
What can be in this case?
The way I read the "Reset password" article, in conjunction with this article:
Use FileVault to encrypt the startup disk on your Mac - Apple Support
if you originally asked Apple to hold your Recovery-Key:
You use "Reset using Password Assistant (FileVault ON)". The procedure they reference will connect to the internet, look up your three questions, and if you can answer them the same way as before, will supply the recovery-key automatically )(and may not tell you what it was) and unlock your encrypted drive, allow you to log in and immediately change your password.
If you decided to hold your OWN Recovery-key:
Apple expected you to write it down on a piece of paper, and to use the section "Reset using YOUR Recovery key (FileVault ON)" they expect you to find that paper and copy the numbers and letters into the blank provided. You will not find it within your Apple-ID information in either case.
I see window.
If you have a good Internet connection, you can try logging in with your Apple-ID.
I have very good internet connection.
But what do you mean: "...you can try logging in with your Apple-ID"?!
I send screen from my Apple-ID.
On this web page I don't see solution.
That article is available in your local language.
Did you try the suggestions in the third paragraph?
What happens when you do that?
I wanted to use:
To translate the items on the screen. But they are a photograph, not text, and I do not know Russian.
Can you tell me what they are saying?
Yes.
Sorry.
"Input recovery key to unblock hard drive ".
Forgot recovery key