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Purchase error

I keep getting this message when I try to make a purchase can you tell me why?

Your purchase could not be complete

For assistants contact iTunes Support at

www.apple.com/support/iTunes/ww/

iPhone 8 Plus

Posted on Dec 13, 2018 10:50 AM

Top-ranking reply

Level 10

334,192 points

Posted on Dec 13, 2018 10:54 AM

If you haven't already done as instructed and contacted iTunes Support you should do so (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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