iPhone problem

My iPhone won't respond after I tried to update it. It is stuck with the iTunes logo in the middle and the charging cord symbol on the bottom. I tried the fix suggested but it doesn't work.

Posted on Dec 14, 2018 2:30 PM

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1631 9

1 reply

ckuan

Level 10

120,926 points

Dec 14, 2018 2:33 PM in response to Fivestar12

It is in recovery mode, there nothing can be saved.

Follow the instructions here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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