when i tried to download app in my phone like PES 2019 it always struck after 590-650mb.. PUBg also strucked after 495mb. I have iPhone 5s with 8gb free space

Please give any suggestion I do everything - Reset,changed date,restart,factory reset,sign out sign in my Apple ID..restart app downloading..nothing working

iPhone 5s

Posted on Dec 14, 2018 6:16 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2018 1:05 PM

Hey, vishant83,


I see that you're not able to finish downloading that game. I'm happy to help.


Based on the screenshot I'm seeing there, it looks like you're not connected to a Wi-Fi network currently. Since the game appears to be PES 2019, that is a 1.5 GB download and won't be able to finish without a stable Wi-Fi connection. Anything over 150 MB (size limit may vary per region) requires a Wi-Fi connection and this definitely falls into that category.


I would recommend connecting to a strong, stable Wi-Fi network and seeing if you're able to have better luck getting that installation finished up.


If you're still stuck, this is a good article to reference: If you can’t download or update apps, or if apps get stuck


Best regards.

1 reply
Question marked as Top-ranking reply

Dec 17, 2018 1:05 PM in response to vishant83

Hey, vishant83,


I see that you're not able to finish downloading that game. I'm happy to help.


Based on the screenshot I'm seeing there, it looks like you're not connected to a Wi-Fi network currently. Since the game appears to be PES 2019, that is a 1.5 GB download and won't be able to finish without a stable Wi-Fi connection. Anything over 150 MB (size limit may vary per region) requires a Wi-Fi connection and this definitely falls into that category.


I would recommend connecting to a strong, stable Wi-Fi network and seeing if you're able to have better luck getting that installation finished up.


If you're still stuck, this is a good article to reference: If you can’t download or update apps, or if apps get stuck


Best regards.

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when i tried to download app in my phone like PES 2019 it always struck after 590-650mb.. PUBg also strucked after 495mb. I have iPhone 5s with 8gb free space

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