Apple Pencil 2 Bluetooth Issues
It just stops working. It detects but completely unresponsive. Only a day old. :(
Tried everything - resetting, rebooting, etc.
CHEAP.
It just stops working. It detects but completely unresponsive. Only a day old. :(
Tried everything - resetting, rebooting, etc.
CHEAP.
Hello nadamew,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with your new Apple Pencil. To help with your situation, please follow the steps below and then contact Apple for further help.
Use Apple Pencil with your iPad or iPad Pro
Cheers!
Hello nadamew,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with your new Apple Pencil. To help with your situation, please follow the steps below and then contact Apple for further help.
Use Apple Pencil with your iPad or iPad Pro
Cheers!
Make sure the writing tip is screwed on securely.
The Apple store people took an hour to figure out how to re-connect it in order to see the pencil item number. The only thing that worked in the end was network setting reboot.
It MIGHT be the bluetooth interference, as everything is at this G and there's WIFI wars sometimes in apartment complexes. Which is an issue, given they keep taking ports away when bluetooth is not yet trustworthy/stable. If it can't handle just keyboard and pencil - start adding speakers and headphones to it! Sure!
They gave me a new pencil and it is working fine now. Still - kinda dodgey. I don't receive items that doesn't work out of the box these days - even when shopping cheap items from China on ebay.
So I am with you on the frustration level. I have had my IPad Pro 11" and Apple pencil for about a month. Everything was working as I would expect an Apple product to. I use the pencil a lot to write and journal, and when I went to start writing this morning, I noticed that every time I undocked the pencil, it would lose it's bluetooth connection. I have tried everything, including reinstalling firmware, to get this thing to work, but it keeps doing the same thing. For a device that is supposed to be BETTER than a PC and coming from someone who has been an avid Apple product user, I am extremely disappointed. I have an appointment on Thursday with an authorized apple rep, set up through apple chat support. It seems to me that Apple is losing it's edge. Perhaps it is time for me to stop trusting that their product will "just work" as I have always expected.
So I am with you on the frustration level. I have had my IPad Pro 11" and Apple pencil for about a month. Everything was working as I would expect an Apple product to. I use the pencil a lot to write and journal, and when I went to start writing this morning, I noticed that every time I undocked the pencil, it would lose it's bluetooth connection. For a device that is supposed to be BETTER than a PC and coming from someone who has been an avid Apple product user, I am extremely disappointed.
Perhaps it is time for me to stop trusting that their product will "just work" as I have always expected.
I stopped believing in the whole “it just works” old Apple Mantra once Apple, under Mr. Cook, started to slip and release product and Mac OS and iOS releases that started to become problematic.
Around the time of iOS 8 and OS X 10.10 Yosemite nearly 5 years, ago, if memory serves.
Since then, I never, EVER blindly just upgrade/update any of my computers or iOS devices, any longer.
The OSes are just to buggy, at release, and takes Apple teams practically the entire iOS developement cycle to get it all ironed out!
I went to the apple store, and because I did not have the item number, we had to try for an hour to get it to show the item number.
I received a new apple pencil. I am not ruling out bluetooth issues.
Apple Pencil 2 Bluetooth Issues