Camera icon in text messaging grayed out
My camera Icon and GIF icon are both grayed out in my text screens. The restriction and mms option in the settings are missing. How can I fix this?
iPhone XS
User profile for user:
Joseph_S.
User level:
Community Specialist
Greetings, ummfatima9.
I see that the Camera and GIF icons are both grayed out when you try to add a photo or GIF to a text message. You've also noticed other settings missing, and I'm happy to help.
Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.
How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes
If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.
Use parental controls on your child's iPhone, iPad, and iPod touch -- If by "restrictions" you mean that you're unable to locate parental controls, they're now found under Settings > Screen Time > Content & Privacy Restrictions.
Take care!