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screen shot functionality changed on me

i used to take a screen shot, it would float lower right of my screen, i could right click and email or message it. this functionality went away. has happened before and someone here helped me fix it but I cannot find the answer again. As of now it will make me open messenger or email to proceed.

Posted on Oct 4, 2021 5:43 PM

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Posted on Oct 5, 2021 7:19 AM

You can change the options for screen shots.

Press ⇧⌘5 (Shift-Command-5) to initiate the screen shot function.

See the screen shot toolbar at the bottom of the screen. Click the Options box and ensure that "Show Floating Thumbnail" is check marked.

4 replies

Oct 5, 2021 2:54 PM in response to brandonhannawa

Don't you get this contextual menu when you right click on the floating thumbnail?



If you don't then boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


screen shot functionality changed on me

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