I just got an email about an Apple Music subscription for 9.99. I did not purchase a subscription. My last iPhone was lost and I got a new one this week so now I’m even concerned about security. There seems to be no easy way to get someone on chat for subscriptions. There’s only report a problem for individual purchases. Any help with a remedy would be appreciated.
iPhone 7
Be aware that there have been scams that send out fake invoices, to try to lure people into signing in to a fake website “to correct things”, thereby supplying the scammers with your credentials (phishing).
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
First check your subscriptions page, to see if anything new was added without your consent.
View, change, or cancel your subscriptions - Apple Support
Also check the statements from your financial institution, to see if anything was deducted in line with the email.
If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
If you think your Apple ID has been compromised - Apple Support
Change your Apple ID password - Apple Support: this should keep out others from making purchases on your account, if they had the old password.
Be aware that there have been scams that send out fake invoices, to try to lure people into signing in to a fake website “to correct things”, thereby supplying the scammers with your credentials (phishing).
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
First check your subscriptions page, to see if anything new was added without your consent.
View, change, or cancel your subscriptions - Apple Support
Also check the statements from your financial institution, to see if anything was deducted in line with the email.
If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
If you think your Apple ID has been compromised - Apple Support
Change your Apple ID password - Apple Support: this should keep out others from making purchases on your account, if they had the old password.
How do I remedy Apple Music subscription I didn’t request
