itunes won’t allow me to backup my iphone x. It only wants to restore from a backup.

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Level 1

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itunes won’t allow me to backup my iphone x. It only wants to restore from a backup.

I’ve had my iPhone X (iOS 12) for about 2 months now, and I’m trying trying to do my first backup to iTunes on my Windows 10 pc. iTunes doesn’t give me an option to backup my device. It assumes that this is a brand new device and that I want to do a fresh install from one of my previous iPad backups. This is the first time that I’ve connected this iPhone to iTunes. I can’t get past the restore page. How do I back it up?

Posted on Dec 19, 2018 6:39 PM

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Answer 1

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miyalung

Level 3

599 points

Dec 19, 2018 6:50 PM in response to fgfiamingo

Since it is the first time you are connecting the iPhone, you need to select set up as a new iPhone and after this, you will be able to back up your iPhone to iTunes.

Don't worry this will not erase any data on your iPhone.

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Answer 2

fgfiamingo Author

Level 1

9 points

Dec 24, 2018 4:01 PM in response to miyalung

Thank you very much. I finally got around to trying it this afternoon, and it worked exactly as you described.

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itunes won’t allow me to backup my iphone x. It only wants to restore from a backup.

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