iPad Pro 10.5" Bright Spot on Screen
My iPad Pro 10.5” screen has a “brighter” spot about 4 cm (2 in) top of the Home Button (Touch ID). This spot is about 2 cm (1 in) diameter.
Looking at the Demo iPad Pros 10.5” in the Apple Store, I realized that the Space Gray model they had in exhibition had the “brighter spot” in the screen as well.
The assistant at the Apple Store Mexico City ran a Diagnose of my iPad and the final report was telling that there was a spot in exactly that part or area of the screen (red rectangle).
I've seen that there are plenty of other people having the same issue, however there is no "official recall program from Apple" regarding this problem, Apple is charging me USD 500 to replace the iPad for a new one when my usage and cares for the product have been perfect, no drops or falls, no cracked screen, no water, my iPad is FLAWLESS with the exception of that BRIGHT SPOT.
I don't know if this is a Production problem or a Design Problem. I've seen some comments of people saying the spot "magically appears" from time to time, even though that Apple has changed and replaced for a new one without the spot in that moment.
I am still waiting for a new response since this problem has been scaled internally on Apple.
Looking forward to a fast response from Apple.
iPad Pro 10.5-inch, Wi-Fi