I purchased the 0.79p 50gb package a while ago. I recently cancelled as I don’t need it now. But Apple have been constantly trying to take the 79p for weeks now, my iCloud says “50gb available” yet when I go into the “buy more” section is says I have the 5gb package?
iPhone 6
Hello nadja290,
Thank you for using Apple Support Communities!
I understand from your post that while you have cancelled your iCloud storage plan it still shows you have the 50 GB plan and attempts have been made to make a payment for that plan. Make sure that you have completely cancelled the iCloud storage plan as described in the article below:
Downgrade your iCloud storage - Apple Support
If you have are still having issues, please Contact Apple Support
Best Regards.
Hello nadja290,
Thank you for using Apple Support Communities!
I understand from your post that while you have cancelled your iCloud storage plan it still shows you have the 50 GB plan and attempts have been made to make a payment for that plan. Make sure that you have completely cancelled the iCloud storage plan as described in the article below:
Downgrade your iCloud storage - Apple Support
If you have are still having issues, please Contact Apple Support
Best Regards.
wrong icloud package
