PoloMacX23 Author

Level 1

5 points

Command r doesn't work on my Mac book

My MacBook won't download or install a new stay up disk.

Posted on Dec 20, 2018 9:54 AM

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2 replies

Dec 21, 2018 8:59 AM in response to PoloMacX23

Hi PoloMacX23,

What happens when you hold down Command-R while you turn on or restart your Mac?

Does the Apple logo appear with a progress bar?
Does a spinning globe appear with a progress bar?
Does a padlock with a password field appear?
Does your Mac ignore the command and start up normally?

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Level 6

16,716 points

Dec 20, 2018 4:39 PM in response to PoloMacX23

try again

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Command r doesn't work on my Mac book

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