Twitch streaming keep pausing and lagging

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Level 1

10 points

Twitch streaming keep pausing and lagging

Hi hope if someone hellp me

i love watching live streaming on twitch on my I pad and my iPhone since long time.

but in the last days when I start it it work nicely in the first around 1 mint then star pausing and lagging and buffering then the streaming became offline ( which truly he didn’t) I didn’t Chang my I pad or my iPhone were there was work perfectly for years this happen in the last days

I used the twitch apps and same problem and try to watch on browser and same problem and I did the last update and atill

even I though it many for my internet so I start android and my pc ( Microsoft not Appel) with my iPhone at the same time and my I phone only got the problem

;(((((

And I have notice when I want to change the quality of the video I can’t only give me one portion which is auto

plz if any one can hellp me and thx

Posted on Dec 21, 2018 3:10 AM

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Answer 1

rose_10

Community Specialist

Dec 23, 2018 8:04 AM in response to ata_ghaith

Hi ata_ghaith,

Thanks for getting back to us with the additional information. Since you've isolated the issue to streaming from Twitch on your iOS devices, and the issue persists after trying those troubleshooting steps, I suggest reaching out to Twitch support next. Here's how to find an app developer's support information:

How to contact an app developer - Apple Support

Take care!

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Answer 2

brenden dv

Community Specialist

Dec 23, 2018 6:41 AM in response to ata_ghaith

Hello ata_ghaith,

Thank you for using Apple Support Communities! I understand that you're encountering issues streaming Twitch on your iPhone and iPad.

The following support article provides some troubleshooting steps to try for this behavior:

If you can't stream or watch video content from the iTunes Store or third-party apps - Apple Support

If you're still experiencing issues after trying those steps, some additional information that would be helpful to know is: does this happen when streaming content from other third-party apps? Are you streaming content while connected to Wi-Fi, cellular data, or both? Have you tried connecting to a different Wi-Fi network and if so, does the behavior persist?

Cheers!

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Answer 3

ata_ghaith Author

Level 1

10 points

Dec 23, 2018 7:44 AM in response to brenden dv

thank you brenden dv

i did all the septs even more I did factory rest and still the problem

its only happen on twitch only live streaming on third part apps ( twitch app) and on safari browser and happen only on my WiFi not on celluer the problem is that I used other devices other Than i phone on same WiFi and working perfect and PC( my internet 40 mbps fiber)

i think it’s something related to WiFi setting even with restor to factory setting not hellped. :/

this problem make me crazy plz if you can hellp. And thank you

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Answer 4

ata_ghaith Author

Level 1

10 points

Dec 24, 2018 5:07 AM in response to rose_10

Thank Sarah

i will do that

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Twitch streaming keep pausing and lagging

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