2018 Mac Mini - monitor problems

Yes

your symptoms match mine

the mini 2018 is not reliable - it does not reliably start up with multiple monitors after it has gone to sleep for more than a day or so. Or after a shutdown.

Maybe apple should put out a recall or otherwise refund the cost of the mini

or fix the problem

When is monitor issue going to be fixed? How much refund will buyers be getting for the poor excuse for they know about the problem! When did they know of problem and why is it not remedied asap! Apple needs new management that do not put crap out in the market and nonchalantly say they know they screwed up! The cost of apple products is very high for the degrading value since jobs died!!! So when will the no signal monitor be fixed I'm sure the problem was known before the first mini went off the shelf but the new management sold it any way!

for a 1000 dollar piece of s..t it makes no sense that I should ever buy any more and I may well return this one since they know of problem with monitor no signal but seem to not give a ****! Very aggravating and sounds like some smollet tales! So when is fix if not yesterday gonna happen!!!

Last Saturday my Cinema display started working again. But as many others reported here, after it sleeps, the issue returned. Every time I connect the USB-C cable form the monitor, the Mac Mini free and restarts. No problems with the HDMI port.

I'm still waiting for the Apple engineers report (that would take only 48 hours accordingly to the Senior support that is handling my case).

this should be forced upon sellers of new mac mini to inform purchasers not to buy until problem is resolved!!! I can't believe they would sell this knowing the mini does not always recognize the monitor and what other little smallest are they hiding???

I received an unsolicited phone call from an Apple engineer on my way home from the office on Friday regarding my post here. I couldn't talk to him about my issue because I was driving and away from my computer, but we've made arrangements to speak about this issue tomorrow.

I'll let everybody know how it works out.

Not fake. Literally the only people that would be able to contact me on the phone through this website are people with access to my Apple ID information (which, would be Apple, unless they’ve been compromised). I’ve also received correspondence from them and have previously corresponded with engineers watching this forum on other issues I’ve experienced over the years.

Thank you for your concern.

Mine worked similarly as well (USB-C to Display Port) However, it should work seamlessly with just USB-C. I’d prefer to use USB-C so that I can use the Monitor’s USB hub as well as traditional monitor functionality. In other words, it should work as advertised..

Phone call with Apple Support this afternoon went well. Sent some diagnostic stuff to Apple via a secure website and was requested to run a diagnostic command when/if this issue happens again. They promised to continue to follow up weekly until the issue is resolved.

Very happy! Hopefully this gets fixed!

Apple reliability has been very consistent for me ver the years:

the 24° 2007 iMac had two gpu replaced in the course of his life (not under warranty),

the 17° 2011 Mac book pro had two motherboards replaced as well (under warranty) and it's now on his third.

The 2014 retina MBP has a CPU problem apparently so that it shouts down randomly if I don't disable the thunderbolt drivers, it would cost 500€ to fix, (thanks Apple).

And now this, piece of crap Mac mini, it's really time to escape the "ecosystem" my bad for not doing it sooner.

I have great cables. And one monitor. Sporadic problems like the chip is wonky. Shouldn't matter if I plug it directly into the HDMI port or plug the cable into the HDMI port on the USB C hub. It works reliably on the hub. The HDMI port on the Mac mini isn't reliable. Not something on every computer so not easy for Apple to track. May never find the cause.

yeah don't buy mac anymore they are heading south these issues were in the beginning of computers where peripherals did not communicate well with system! cheaper systems seem to have no peripheral issues like this Apple is gone!

I agree! Welcome to the new MacAge! And I add you: the latest version (10.14.4) is not the problem. Monitors didn't work from the start of MacMini 2018. And much worse, Apple, that Know well this problem, not speack about.

In conclusion a question: Apple sold us a car without the steering wheel?

Davert - I do believe it's getting narrowed down...and that's what we must do before Apple can acknowledge the problem. It needs to be completely reproducible. My brand new LG monitors have been working fine...BUT - I have not tried them with HDMI. Both are using DisplayPort to Thunderbolt...

If it is only LG monitors...doesn't that make it more likely to be LG's problem? Are we sure it's LG? (Davert - I don't want my new displays to die on me either! Ha ha)

Thanks Malcolm...that was stupid of me. ;)

There is more than one monitor issue:

o Dual monitor issues;

o Connection issues (HDMI direct, HDMI via USB-C, VGA via USB-C, etc);

o Cable issues;

o Failure to wake monitors from sleep without re-plugging video connections.

Exactly what is fixed?