How to set up outgoing mail server on iOS 12 mail?

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How to set up outgoing mail server on iOS 12 mail?

I read this article: Mail server settings for iCloud email clients

at: https://support.apple.com/en-us/HT202304

After following the outlined steps, in Settings (setting up a new email account), I am getting the message "Cannot Send Mail -- The user name or password for smtp.mail.me.com is incorrect." (I also tried smtp.mail.com, with the same result.)

I'm using my Apple ID and password -- what I use to log on here. This is on my iPhone 7, running iOS 12, in Settings ("New Account") for type 'other'. The incoming mail setup seems to work fine and I can get the same mail messages that I see via my computer's Mail app. But when I try to set up the OUTGOING MAIL SERVER (in Settings) on my phone, I get this error.

What am I missing?

iPhone 7 Plus

Posted on Dec 24, 2018 3:41 PM

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Answer 1

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keriah Author

Level 1

96 points

Dec 25, 2018 3:15 PM in response to Eric Root

Thanks, but that article (series of steps) is actually where I started. Many, many 'helpful' web jumps further I figured out that I (apparently) cannot use 'smtp.mac.com' as an outgoing server when the type of email account is 'Other'. I switched the new mail account to use our home's cable (internet) account info and now that email is working.

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Answer 2

keriah Author

Level 1

96 points

Dec 25, 2018 3:33 PM in response to Eric Root

I don't know what that means in this case. (???)

To be clear, already I have an email account that is an iCloud account. It is set up and working just fine.

This additional one is an email account that is on a web domain that is registered to me, hosted somewhere that has nothing to do with Apple. That wouldn't be set up as an "iCloud account" (would it??)....

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