iPhone XR Cellular update fail
iPhone carrier update failed even before update to iOS 12.1.2.
Any way to fix this problem? Or do I need a completely replace the phone for a new one?
iPhone XR
User profile for user:
sterling r
User level:
Community Specialist
Hello vCommendxFear,
Thanks for asking the Apple Support Communities for help with the alert you received on your device. Thanks for the picture to help us understand the issue.
This help article has information to help you: If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support
- If you restore or erase your iPhone or iPad, you might not be able to activate your device.
- If you see either of these alerts, take your iPhone or iPad to an Apple Authorized Service Provider or make a Genius Bar reservation at an Apple Store. You can also contact Apple Support.
Please review this help article prior to bringing your device in to be checked: Get your iPhone, iPad, or iPod touch ready for service - Apple Support
You can find a service provider using this link: Apple Find Locations
Thanks and have a wonderful day.