iOS 12.1.2 iPhone 7 issues

After updating to iOS 12.1.2 MOST apps on my iphone stopped working properly, Instagram even. They freeze on the starting screen and after 10-15 seconds just turn off. I've tried reinstalling apps and restarting my phone - nothing happened.


It would be awesome if someone could tell me what's wrong and how to fix it,

THX

iPhone 7

Posted on Dec 27, 2018 4:59 AM

Reply
2 replies

Dec 27, 2018 7:39 PM in response to Yury_Efremov


Hello Yury_Efremov,


Thanks for asking the Apple Support Communities for help with apps not working on your iPhone. I am happy to help.


Please start with the troubleshooting provided in this help article. I am aware you attempted some of the steps already. Please do them in the order as provided here: If an app unexpectedly quits, stops responding, or won’t open - Apple Support


If you still have issues and since this just started after installing the update, I recommend reinstalling the iOS using iTunes. The reason we need to use iTunes for this step is to get a new copy of iOS installed to your device. Please make a backup of your data prior to doing this step. You can make a backup in iCloud or iTunes using this article: How to back up your iPhone, iPad, and iPod touch - Apple Support


Once your data is backed up, you can reinstall the iOS using this help article: If you can‘t update or restore your iPhone, iPad, or iPod touch - Apple Support


Please pay close attention when you reach step 4. Once your iOS is reinstalled, test if the issue is still occurring. Thanks again and have a great rest of your day.

Dec 29, 2018 3:06 PM in response to Eric--F

I've had the same problem. I backed up my iPhone 6S+, restored it to factory settings, and then reinstalled everything. That worked for approximately 24 hours before the problem with freezing reemerged. Even apps that worked well yesterday after the erase and reinstall started freezing today, such as the Kindle app. At some point Apple will need to address the issue with the iOS update.

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iOS 12.1.2 iPhone 7 issues

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