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Updating Apple Store payment details

I am trying to update my payment details on the App Store but, having completed everything in the Payment screen, and trying to submit...I get the error message: “Payment information could not be updated” along with an instruction to contact Apple support? Any advice, please? Thanks

iPhone XS

Posted on Dec 27, 2018 9:35 AM

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Question marked as Best reply

Posted on Dec 27, 2018 9:38 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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Updating Apple Store payment details

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