iPad pro

Hi

i bought an iPad Pro 18 months ago on a 24 month contract

‘for some reason....whenever I move it,it sort of shorts and the screen goes off and the home button does nothing,it’s when I press the button at the top and reuse my finger on the home button does it come back again....if I don’t move the iPad it works fine

any ideas would be helpful and I guessing I’m out of warranty?

thanks

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 28, 2018 1:44 AM

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Posted on Dec 28, 2018 5:16 AM

It sounds to me like something is loose inside. Did you drop it or anything like that?

As to out of warranty, that depends. Did you purchase apple care plus? If so the issue may be covered, or you may be able to use an accidental damage repair for a service fee to get it replaced with a refurbished model.


if you have an apple store near by you can take it in and see if they can diagnose it for you and go from there

1 reply
Question marked as Top-ranking reply

Dec 28, 2018 5:16 AM in response to Inflictor

It sounds to me like something is loose inside. Did you drop it or anything like that?

As to out of warranty, that depends. Did you purchase apple care plus? If so the issue may be covered, or you may be able to use an accidental damage repair for a service fee to get it replaced with a refurbished model.


if you have an apple store near by you can take it in and see if they can diagnose it for you and go from there

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iPad pro

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