Hi. I am experiencing an annoying problem. I registered a Touch ID finger recently. From there off, if I long press the home button with another finger, it locks the screen and wastes time.
Other than removing the Touch ID finger, are there any other solutions to the problem?
iPad Air 3 WiFi, Cellular
Welcome johann126,
Thanks for using the Apple Support Communities! We understand that Touch ID isn’t working properly or as expected. Let’s take a look and see what we can do. We're happy to help!
We do first recommend removing the Touch ID Fingerprints and then re-adding them. This resource will help you "Manage your Touch ID settings."
Use Touch ID on iPhone and iPad
Next, let's make sure your device is fully up-to-date on software. If there is an update available, please make sure you backup your device prior to performing any software updates.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Have a great day!
Thanks! I will check it out.
Long Pressing the Home Button on my iPad Air locks the screen
