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unable to restore a new phone

hello

I just tried to restore a new phone from either I cloud and iTunes, but I faced a problem with that.

when I linked it iTunes it display that I need to install OS X 10.11.4.

Can you help me to solve this problem because I can't find where I could update the iTunes.

Thanks

Posted on Dec 29, 2018 5:46 AM

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Posted on Dec 29, 2018 5:58 AM

iOS 12 requires iTunes 12.8 or better on a Mac running OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support to see if it might be possible to upgrade your Mac.


tt2

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unable to restore a new phone

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