Imac Keeps Crashing

Hi BDAqua

I have manually removed the AVG lines that were there. Did try to reinstall AVG to then uninstall but AVG thought it was still installed. All removed, however EtreCheck now thinks that com.adobe.AdobeCreativeCloud.plist is an antivirus software. within Launch Agents?

Any thoughts??

Cheers

RK

Hi BDAqua

I get into safe mode and then within 30 seconds the iMac restarts. Removed 2 x 4 gb to see if that helps. As bleeping keeping happening unless I leave MAC for 30 sec with plug out.

Just restarted and trying to get into safe mode... fingers crossed. I have just posted the crash report I could grab.

safe mode is working at the moment.

any other things I could try?

cheers

Hi MacJack

Thanks for your help, removed the antivirus, even though EtreCheck sees AVG that had been uninstalled previously.

Imac crashed again and sounded 3 bleeps contunally. Check Ram, unistalled and reinstalled. No bleeps

He is the Etre Check report

Typing quick in case the imac restart. Any other ideas??

Cheers in advance

RK

Another crash report - removed 2 bank of memory as it was bleeping 3 times.. running out of ideas.

Anonymous UUID: 67B83128-2A5F-C76E-7277-A286A1E2FF5E

Tue Jan 1 14:24:43 2019

*** Panic Report ***

panic(cpu 0 caller 0xffffff8025115430): initproc exited -- exit reason namespace 2 subcode 0xb description: none

Thread 2 crashed

RAX: 0x0009000000000000, RBX: 0x00007fb75e0253d0, RCX: 0x00007fff98ac7040, RDX: 0x0000000000010000

RSP: 0x000070000a747840, RBP: 0x000070000a7478e0, RSI: 0x000070000a747970, RDI: 0x000000011021ba80

R8: 0x000000000000001a, R9: 0x0000000110200010, R10: 0xfffffe0000000000, R11: 0x0000000000000002

R12: 0x000900011021bac0, R13: 0x0009000000000004, R14: 0x0000000000000000, R15: 0x000000011021ba80

RFL: 0x0000000000010202, RIP: 0x00007fff603bb076, CS: 0x000000000000002b, SS: 0x0000000000000023

Thread 0: 0xffffff806117f650

0x00007fff60531022

0x00007fff603b2cc0

0x0000000000000000

Thread 1: 0xffffff806c209780

0x00007fff606f7bdc

Thread 2: 0xffffff806217c000

0x00007fff603bb076

0x00007fff603ae166

0x00007fff603bbf0d

0x00007fff603bfd21

0x00007fff606f7fd2

0x00007fff606f7be9

0x0000000000000000

Thread 3: 0xffffff80697389e0

0x00007fff6053128a

0x00007fff606f7be9

0x0000000000000000

Mac OS version:

17G4015

Kernel version:

Darwin Kernel Version 17.7.0: Fri Nov 2 20:43:16 PDT 2018; root:xnu-4570.71.17~1/RELEASE_X86_64

Kernel UUID: F39BC8AD-8981-3617-BF39-E68CAA3268D5

System model name: iMac12,2 (Mac-942B59F58194171B)

EOF

Model: iMac12,2, BootROM 82.0.0.0.0, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f5

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136465000

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136465000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 6.0.7f11, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST6000NM0024-1HT17Z, 6 TB

Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB2.0 Hub

USB Device: USB Audio Device

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

Thunderbolt Bus: iMac, Apple Inc., 25.1

from console

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleIRController 353

com.apple.driver.AppleUSBStorageCoexistentDriver 439.70.3

com.apple.driver.AppleUSBCardReader 439.70.3

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleFWOHCI 5.5.9

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 220.50.1

com.apple.driver.AppleActuatorDriver 1614.1

com.apple.driver.AppleMultitouchDriver 1614.1

com.apple.driver.AppleInputDeviceSupport 1614.11

com.apple.driver.AppleHSBluetoothDriver 135

com.apple.driver.IOBluetoothHIDDriver 6.0.7f11

com.apple.iokit.IOAVBFamily 683.1

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOSurface 211.15

com.apple.driver.AppleGraphicsControl 3.20.14

com.apple.kext.AMDSupport 1.6.8

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.AppleGPUWrangler 3.20.0

com.apple.AppleGraphicsDeviceControl 3.20.14

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.21

com.apple.driver.AppleUSBAudio 312.6

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IOFireWireIP 2.2.9

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.kext.AMDLegacySupport 1.6.8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.21

com.apple.driver.AppleThunderboltEDMSink 4.1.4

com.apple.kext.triggers 1.0

com.apple.driver.AppleHIDKeyboard 205.1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f11

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f11

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f11

com.apple.iokit.IOBluetoothFamily 6.0.7f11

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 404.30.2

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCISerialATAPI 267.50.1

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.AppleThunderboltNHI 4.7.3

com.apple.iokit.IOThunderboltFamily 6.7.9

com.apple.iokit.IOFireWireFamily 4.7.2

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBUHCIPCI 1.2

com.apple.driver.usb.AppleUSBUHCI 1.2

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: iMac12,2, BootROM 82.0.0.0.0, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 1.72f5

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E433136

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E433136

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136465000

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136465000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 6.0.7f11, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST6000NM0024-1HT17Z, 6 TB

Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: USB2.0 Hub

USB Device: USB Audio Device

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

Thunderbolt Bus: iMac, Apple Inc., 25.1

Just after I posted my imac crashed again, just about to save the report to word and it crashed again. This time it would not let me log in except to sound 3 bleeps continuley. Memory has been checked and reseated and checked.

Im am at a loss to what to try next, posting via phone.

Any ideas

Thanks

Rk

Hi, Thanks for you help.

Remove Clean my mac, no issues with anti virus. Removed two of my ram memory cards as the imac was alerting with 3 bleeps continent. All fine, so put the original two in place of the two I removed. 2 x 8gb, 2 x 4gb. All working yesterday. Today I have turned it on and it has restarted 3 times, and once with the bleeps again. Just about to login. If I manage to get report I will send.

Otherwise I am completely lost at what is causing it.

All help gratefully received

Cheers

Rk

Cheers, I have read about other members having the power supply changed, if it the memory slots I would assume that the logic board?

Might replace power supply first,

I'm in the uk, doess anyone know an apple tech centre that would be happy to look at? I have add my own ssd and replaced hd to a 6tb.???

Cheers for you help

Rk

Another crash

See report attached - any further ideas?

Thanks in advance

RK

managed to get back on

latest error report attached